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Director of Business Development
Director of Business DevelopmentHub International Insurance • Windsor, ON, CA
Director of Business Development

Director of Business Development

Hub International Insurance • Windsor, ON, CA
4 days ago
Job type
  • Full-time
Job description

Director of Business Development – Hub International Insurance

Location : Windsor, ON & Ottawa, ON (full‑time in-office & hybrid).

About HUB Customer Central (HCC) : leading insurance contact center that uses technology and digital expertise. Awarded the Stevie Award for Employer of the Year – Insurance in 2021.

Role objective : Lead strategic growth through B2B partnerships that embed home and auto insurance products into third‑party ecosystems. Manage partner prospect list, outreach, design, legal & financial structuring, implementation and post‑launch program growth, ensuring profitability and compliance.

Key Responsibilities

Partnership Strategy and Market Expansion

  • Refine and develop partner prospect list for embedded insurance partnerships (home & auto).
  • Identify high‑value verticals for prospecting.
  • Analyze emerging distribution trends and competitive landscape to guide focus.
  • Build and maintain a robust pipeline of potential partners from discovery to deal execution.

Business Development & Deal Execution

  • Lead outreach and relationship building with potential partners.
  • Co‑design partner solutions with CSMO aligned to partner needs and ecosystems.
  • Collaborate with legal & finance to structure contracts and financial models for sustainable growth.
  • Support full sales cycle from RFP to contract signature and implementation.

    • Partner Program Implementation

  • Translate partner needs into solution requirements with internal teams.
  • Ensure partner and HCC needs reflected in solution design and deliverables for launch.
  • Serve as main liaison throughout implementation to keep partners updated.
  • Develop and maintain exceptional partner relationships and understand their goals.
  • Act as primary point of contact for key partners, resolving challenges and ensuring smooth collaboration.

    • Post‑Launch Program Management & Growth

  • Lead partner update meetings and presentations, sharing success insights and growth opportunities.
  • Ensure partner satisfaction and retention.
  • Develop and implement annual partner program plan and budget aligned to long‑term strategy.
  • Implement program enhancements to meet growth targets and stay on scope, quality, and budget.
  • Track and analyze program performance, providing data‑driven insights and quarterly recommendations.

    • Leadership & Team Management

  • Lead and mentor team members, fostering a collaborative environment.
  • Provide direction and support to team.

    • Financial Management

  • Maintain strong financial acumen and budget management.
  • Support financial modelling and negotiations during agreement stages.
  • Develop and manage annual partner program budgets and track profitability.
  • Prepare business cases and financial scenario analyses for program enhancements.

    • Other Duties

  • Perform additional responsibilities as assigned.

    • Qualifications

  • 5–10 years in business development, enterprise sales, or partnership roles.
  • Demonstrated success in senior‑level prospecting, outreach, and relationship building.
  • Proven experience securing key national partnerships with complex B2B digital‑first solutions.
  • Track record of growing strategic programs on client or agency side.
  • Insurance sector experience preferred.
  • Proficiency in digital‑first programs.
  • 3–5 years leading key accounts at Senior Manager / Director level.
  • Minimum 10 years progressive experience.
  • Bachelor's degree in marketing, business, or related field.

    • Key Skills & Competencies

  • Strong communication and interpersonal skills.
  • Excellent leadership and management skills.
  • Strategic thinking and problem‑solving.
  • Partner relationship‑building and negotiation expertise.
  • Thought leadership in digital‑first programs and platforms.
  • Ability to work under pressure and meet deadlines.
  • Strong project management and attention to detail.

    • Working Environment

  • Employees generally work in an office setting.
  • Work primarily at a desk with company phone and laptop; occasional movement around office.

    • Additional Information

  • Employment Type : Full‑time.
  • Location : Windsor, ON & Ottawa, ON.
  • Travel : Up to 25%.
  • Vacancy : 1.
  • Key Skills : Business Development, Sales Experience, Direct Sales, B2B Sales, Marketing, Sales Pipeline, Salesforce, Strategic Planning, Enterprise Sales, Negotiation, Lead Generation, Contracts.

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    Director Development • Windsor, ON, CA

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