Highways Inspection Officer

Employer : Royal Borough of Windsor & Maidenhead

Salary : £32,962 - £36,791pa

Contractual hours : 37

Basis : Full time

Package : Generous annual leave allowance and an attractive pension scheme, plus much more

Job category / type : Neighbourhood Services

Deadline : 23 / 01 / 26

Job reference : REQ02396

We have an exciting opportunity for a Highways Inspection Officer to join us!

This is a full‑time, permanent role based out and about in the borough with hybrid working, and a salary of £32,962 - £36,791 pa.

About us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council - a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

This is an excellent opportunity for an enthusiastic Highway Inspection Officer to join our Highways team.

The Role

This role will report into the Highway Contracts & Inspection Manager.

Your role will involve

• Carry out highway safety inspections in line with agreed inspection regimes within the HMMP along with reactive / ad‑hoc safety inspections. Ensure accurate recording of safety and service defects. Inspections include carriageways, footways, car parks, bus stops, tree visual inspections, and overhanging vegetation. Issue Highways 'calling card' to private landowners as required.
• Respond / investigate enquiries and complaints regarding Highway Services and take measures to reduce problems, thereby improving the Council's image and standard of service and promoting the theme of customer care within the Highways Team. Communicate via Confirm (software), email, calls or visits in a timely manner, escalating where necessary.
• Provide information and support RBWM highway claims procedure, including collecting information and photographic evidence to ensure insurance claims are accurately processed. Attend court as witness on behalf of the Highway Authority when required.
• When defects are identified, ensure it is a Council responsibility before proceeding to take action. Where budgets permit, organise works (raise works orders using schedules of rates, obtain C2 (utility) notices, arrange streetworks permit and any other approvals required). Work within agreed budget spend set by the Highways Contracts & Maintenance Manager, ensuring expenditure remains within budget at all times, notifying of potential overspend or risk to overspend immediately through programmes of work.
• To ensure that all works are conducted in line with the Legal and organisational Health & Safety procedures, as well as ensuring the enforcement by bylaws, other similar legislation and the Council's policies. Key legislation – The Highway Act 1980.

What we are looking for

What we offer

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

If you wish to discuss this position informally, please contact Sarah Plowman, Highway Asset & Network Manager on sarah.plowman@rbwm.gov.uk.

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