information technology (IT) support technician

Hussaini Associated Ltd
Edmonton, AB, CA
$29,6 an hour
Permanent
  • Education :
  • Expérience :

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Manage incidents

Experience

2 years to less than 3 years

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and / or refugees
  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • 5 days ago
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