Working for Rocket Mortgage in Canada means more opportunities for you to carve your own career path forward. From our desire to revolutionize the way people get mortgages to addressing challenges big or small with outside-the-box solutions, we’re not your typical employer. We’ll provide you with everything you need to make sure you’re successful here. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
To qualify for this position, you are required to have valid Canadian work authorization.
Preferred Qualifications
1 year of client service representative experience
Foundational knowledge of the mortgage industry
Type speed of 40 wpm or better
Job Summary
As a Client Care Specialist, you'll communicate with our mortgage clients about the necessary loan documents and information needed and work to move them to final loan approval.
Responsibilities
Effectively communicate with clients using written and verbal communication methods
Understand conditions needed to close to obtain final loan approval and review them with the client
Understand how the different teams in the mortgage process impact the client experience and can change communication tactics based on the information
Consistently meet minimum production goal numbers and quality metrics
Who We Are
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. We’re passionate about the work we do, and it shows. We’ve been ranked #7 on Fortune’s list of the 100 Best Companies to Work For in 2022, as well as ranking #1 for Fortune’s Best Large Workplaces in Financial Services and Insurance List in 2021.
Disclaimer
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
The Company has policies to support applicants with disabilities, including, but not limited to, policies regarding the provision of accommodations that take into account an applicant‘s accessibility needs due to disability. For more information, please call us at (800) 411-JOBS or email us at mailto:Job@MyRocketCareer.com">Job@MyRocketCareer.com.
Client Care Specialist • Windsor, Ontario, Canada
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world‑leading in vitro diagnostics company with award‑winning expertise in immunoassay and molecula... Show more
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support... Show more
NFP is seeking a Senior Client Manager for Business Insurance in Ottawa, Ontario, offering a hybrid work setting.Excel in client interactions, revenue growth, and multi-line coverage placement.This... Show more
Position Summary The Clinical Informatics Analyst (CIA) and Clinical Informatics Specialist (CIS) roles function within TransForm’s Clinical Systems Transformation and Information Systems divisions... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
To create and maintain a secure and effective work environment for all customers, associates, visitors and vendors while demonstrating positive and professional behavior at all times.Increase profi... Show more
Join TD as a Customer Experience Representative and make every customer interaction count.Focus on financial transactions while ensuring a delightful banking experience.In this role, you'll be resp... Show more
The Acute Care Transitions Program ensures seamless, compassionate care as patients move from hospital to home.Designed to support both patients and their families, the program connects individuals... Show more
Shape patient experiences with Bayshore HealthCare as a Client Service Coordinator for overnight shifts in Windsor, Ontario.This role is perfect for night owls looking to thrive in a supportive hea... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
A leading eyecare provider in Canada is looking for an Optical Associate, a full-time position that enhances lives through exceptional customer service.Responsibilities include greeting patients, e... Show more
Position Summary The Clinical Informatics Analyst (CIA) and Clinical Informatics Specialist (CIS) roles function within TransForm’s Clinical Systems Transformation and Information Systems divisions... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support... Show more
The Acute Care Transitions Program ensures seamless, compassionate care as patients move from hospital to home.Designed to support both patients and their families, the program connects individuals... Show more
SUMMARY: To maximize sales of beauty products and services sold by Shoppers Drug Mart.Maximizes sales and awareness of promotional programs.Possesses a “selling is fun” attitude.Promotes sales of b... Show more
Business Line: Mid-Market Commercial<br/><br/>Hours Per Week: 35 (Full-Time)<br/><br/>Location: Ottawa, Ontario - Hybrid Setting (https://www.Job Duration: Full-Time, Perman... Show more
ICON plc is a world-leading healthcare intelligence and clinical research organization.We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join u... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
){kind=logo}
