Quick Service Restaurants (QSR) Lead - Eataly Sherway GardensEataly North America • M9C, ON, Canada

Quick Service Restaurants (QSR) Lead - Eataly Sherway Gardens

Eataly North America • M9C, ON, Canada

3 days ago

Job type

Full-time

Job description

Job Description

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to :

EAT authentic Italian food at our restaurants, cafés and to-go counters
SHOP a selection of high-quality Italian, local and homemade products
LEARN through our classes and our team’s product knowledge

Job Description

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the Store Operations Manager and Assistant Store Operations Manager; supervises QSR Sales Associates and Baristas.

Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met

Trains, motivates, mentors and organizes team members

Purchases supplies, beverages and equipment per the direction of the Store Operations Manager

Monitors inventory, checks orders and distributes supplies as needed throughout the department

Manages transactions and ensures accurate accounting

Records shift notes and assists with administrative duties such as scheduling when needed

Ensures department complies with all quality, health, safety and sanitation standards

Documents, investigates and resolves guest incidents

Performs other duties as required or assigned

Qualifications

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays

Ability to lift up to 50 pounds

Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Qualifications

High school graduate or equivalent; post-secondary degree preferred

2+ years of lead or supervisory experience in food service

Math skills and ability to handle money accurately

Strong knowledge of steps of service

Excellent communication and problem-solving skills

Knowledge of coffee and coffee production

Knowledge of Italian cuisine and beverage preferred

Compensation

Compensation for this role starts at CAD $20.00 hourly, plus tips

This position has been posted to fill a current vacancy

Additional Information

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

and more!

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Quick Service Restaurants QSR Lead Eataly Sherway Gardens • M9C, ON, Canada

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