hotel night auditorRodeway Inn • Edson, AB, CA

hotel night auditor

Rodeway Inn • Edson, AB, CA

30+ days ago

Job type

Full-time

Permanent

Job description

Work Term: Permanent
Work Language: English
Hours: 32 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset

Work setting

Hotel, motel, resort

Tasks

Register arriving guests and assign rooms
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Process guests' departures, calculate charges and receive payments
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Work under pressure

Personal suitability

Client focus
Excellent oral communication
Flexibility
Organized
Reliability
Team player

Employment terms options

Early morning
Evening
Shift
Morning
Night

Employment terms options

Day
Weekend

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Hotel night auditor • Edson, AB, CA

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