Talent.com
Merchandising Operations Manager Operations
Merchandising Operations Manager OperationsStartops • Vancouver, Metro Vancouver Regional District, CA
Merchandising Operations Manager Operations

Merchandising Operations Manager Operations

Startops • Vancouver, Metro Vancouver Regional District, CA
20 days ago
Job type
  • Full-time
Job description

Merchandising Operations Manager

Own and optimize the seasonal merchandising engine from line architecture to go-to-market execution.

Location : Vancouver, British Columbia, Canada

Compensation : $86,000 - 100,000 USD / year

Job Tags : Operations

About The Role

Merchandising Operations Manager

As the Merchandising Operations Manager, you are the architect of the seasonal engine and the key executor of the global product strategy. Reporting directly to the Founder, you translate high-level creative vision and brand direction into structured operating plans, seasonal frameworks, and commercially sound assortments. You ensure big ideas are shaped through a commercial lens - delivering profitable line plans, on-time go-to-market execution, and consistent sales outcomes across all global channels.

In this leadership role, you own the full seasonal lifecycle - from initial line architecture to final pricing governance. You approve the final 'Source of Truth' line list and set the global seasonal milestones that Design, Development, Marketing, and other partners follow. You provide category-level oversight, make style-level decisions to maintain assortment balance, and proactively remove cross-functional bottlenecks to protect the commercial integrity of the brand.

We are a community of creators who believe the best work happens when we're together; that's why we collaborate in-person Monday through Thursday, with Friday being flexible to work from home.

A Day-In-The-Life

Team Management

  • Lead, coach, and develop a team of merchandising operations and category specialists, establishing clear goals, priorities, and performance expectations.
  • Build and continuously refine merchandising operating rhythms, SOPs, and best practices across line planning, pricing, GTM, and system setup.
  • Translate company and founder-level strategy into clear team priorities, resource plans, and execution roadmaps.

Line Architecture

  • Own end-to-end seasonal execution across categories, ensuring consistency, accuracy, and timely delivery across all merchandising outputs.
  • Oversee the development of seasonal line plans—including SKU counts, carryover strategy, cancellations, and newness - ensuring alignment with the founder's vision and long-term assortment strategy.
  • Partner with Finance and Planning to ensure line plans meet revenue, cost, and margin targets.
  • Develop and maintain the line list as the foundational tool for seasonal assortment planning and cross-functional alignment.
  • Collaborate with Design to finalize silhouettes, feature sets, and product direction.
  • Product Creation & System Setup

  • Create and maintain new styles in PLM, including style codes, naming, retail pricing, and product hierarchy.
  • Partner with Product Development and Design throughout proto rounds to align on cost targets, margin expectations, and commercial viability.
  • Pricing

  • Manage pricing approval processes and ensure accurate, timely system uploads.
  • Lead the preparation and distribution of seasonal price lists across all currencies.
  • Develop markdown and end-of-life proposals and oversee system execution.
  • GTM Merchandising

  • Conduct post-mortem analysis to identify performance gaps, risks, and future assortment opportunities.
  • Align with Design, Planning, Marketing, and Sales to ensure all GTM milestones and calendars are met.
  • Partner with Marketing to build seasonal stories and identify hero products.
  • Build and maintain Salesman Sample selections aligned with seasonal priorities.
  • Support Sales during sell-in with product insights and pricing.
  • Collaborate with Visual Merchandising to shape retail assortments by category.
  • Finalize compatible SKU selections for Retail and Ecommerce and share with Planning to support buy planning.
  • Review buy files with Planning, addressing MOQs, surcharges, cancellations, and commercial risks.
  • Pricing Execution & Inventory Management

  • Partner with Planning to monitor inventory health and recommend rebuys, adjustments, or risk-mitigation actions.
  • Support ongoing performance reviews through sell-through, inventory turn, and regional trend analysis.
  • Develop promotional pricing strategies for key commercial events (BFCM, Boxing Week, Luggage Sale) and execute updates in system.
  • Deliverables & KPIs

  • On-time, accurate delivery of global seasonal line plans, assortments, and GTM milestones across all categories.
  • Line plans and pricing execution that achieve revenue, gross margin, and inventory productivity targets.
  • High data accuracy across PLM and ERP, supported by clear operating rhythms and SOPs.
  • A high-performing merchandising operations team and strong cross-functional partnerships.
  • Timely inventory actions, promotional pricing, and markdown management that mitigate risk and support sell-through.
  • About You

  • 7–10 years of progressive merchandising experience, including 2+ years in Merchandising or Merchandising Operations leadership with direct reports.
  • Experience leading seasonal product calendars.
  • Post-secondary education in Business or Fashion Merchandising is an asset.
  • Mastery of retail math (margins, GMROI, sell-through analysis) to validate founder-level strategies.
  • Proficiency in ERP and PLM systems, plus Power BI for executive-level reporting.
  • Expertise in line architecture and assortment balance across core, seasonal, carryover, and newness.
  • Strong strategic translation skills - turning creative direction into profitable SKU lists.
  • Assertive leadership with the ability to hold teams accountable to GTM timelines.
  • Sharp commercial intuition to identify assortment gaps, category saturation, or pricing opportunities.
  • Experience with PLM and ERP systems
  • Some proficiency in Power BI reporting.
  • Comfortable with Microsoft Office, Google Suite, and project management tools (e.g., monday.com).
  • Nice To Have

  • Experience in a brand environment where roles are fluid and cross-functional partnerships are essential.
  • Background spanning both Wholesale and DTC channels.
  • Your Journey With Herschel Supply

    The annual salary for this role falls within the range of $86,000 - $100,000 depending on level of experience. This is a hybrid role, based out of our Vancouver HQ 4 days per week - Monday to Thursday, with the option to WFH on Friday.

    In addition to base salary, here are just a few of the additional perks we offer to our valued team members as part of our comprehensive total compensation package :

  • Health benefits
  • Competitive vacation policy
  • Transit subsidy
  • Maternity leave top-up for birthing and non-birthing parents
  • Employee assistance program
  • Professional development subsidy
  • Product discount and giveaways
  • Free fruit, snacks & beverages
  • Social clubs and workshops (run, craft etc.)
  • Weekly happy hour
  • Various fun events throughout the year
  • A dog friendly office
  • Diversity, Equity & Inclusion at Herschel Supply

    We're committed to creating a workspace that is safe, secure, inclusive and enjoyable for all. Stemming from our core values and initiating dialogue around our programs, we aim to empower everyone to share their individual voices and experiences. It's with this openness that we are able to expand our view of who we are as individuals, and what we can do in our careers at Herschel.

    At Herschel Supply, we are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our goal is to build an inclusive culture that connects us to our customers and the communities around us while embracing and encouraging diversity in our employees' age, colour, disability, ethnicity, gender identity or expression, sexual orientation, race, religion and other characteristics that make our employees unique.

    #J-18808-Ljbffr

    Create a job alert for this search

    Merchandising Operations Manager Operations • Vancouver, Metro Vancouver Regional District, CA

    Similar jobs
    Operations Manager

    Operations Manager

    Elemental Energy • vancouver, bc, ca
    Full-time +1
    Renewable energy development, operations, and investment .Elemental Energy began with a belief in the power of the elements to provide renewable energy for all, and a sense of urgency to make it ha...Show more
    Last updated: 9 hours ago • Promoted • New!
    Project Manager - delta

    Project Manager - delta

    Galent • delta, bc, ca
    Full-time
    Project Planning and Execution : .Develop and lead a project planning process and tools to be used cross-functionally and within our teams from discovery and intake through execution.Collaborate with...Show more
    Last updated: 10 hours ago • Promoted • New!
    Product Operations Lead

    Product Operations Lead

    Insight Global • Vancouver
    Full-time
    Insight Global is hiring a Product Operations Lead to support retail technology for a large North American athleisure brand. The role partners closely with Retail Technology Product Managers and sto...Show more
    Last updated: 4 hours ago • Promoted • New!
    Product Manager - delta

    Product Manager - delta

    Hubbl Technologies • delta, bc, ca
    Full-time
    At Hubbl, we’re building a team where curious, driven people can do their best work.We value ownership, collaboration, and a bias toward action, and we create an environment where ideas are heard a...Show more
    Last updated: 10 hours ago • Promoted • New!
    Strategic Workforce Planning Manager – Retail Operations

    Strategic Workforce Planning Manager – Retail Operations

    Aritzia • Vancouver
    Full-time
    A leading fashion retailer based in Vancouver is seeking a Manager, Workforce Planning.This role involves optimizing employee schedules across stores and concierge centers while minimizing labor wa...Show more
    Last updated: 1 day ago • Promoted
    Director of Operations - Drayage - delta

    Director of Operations - Drayage - delta

    Logistics Talent Agency • delta, bc, ca
    Full-time
    Director of Operations – Drayage (Eastern Canada).Must have experience leading drayage operations).Logistics Talent Agency is recruiting a Director of Operations – Drayage for a leading asset based...Show more
    Last updated: 3 days ago • Promoted
    Consulting Manager - CitiXsys - iVend Retail

    Consulting Manager - CitiXsys - iVend Retail

    CitiXsys - iVend Retail • richmond, bc, ca
    Full-time
    CitiXsys, its channel partners, and end customers.This role oversees pre- and post-sales activities, including product training, partner enablement, solution delivery, and customer implementation.I...Show more
    Last updated: 6 hours ago • Promoted • New!
    Business Technology Manager - OpenRoad Group

    Business Technology Manager - OpenRoad Group

    OpenRoad Auto Group • Richmond, British Columbia, Canada
    Full-time
    Department : Information Technology.We believe in doing good for our customers and for ourselves.Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next a...Show more
    Last updated: 1 day ago • Promoted
    Implementation & Project Manager - delta

    Implementation & Project Manager - delta

    Procom • delta, bc, ca
    Full-time
    The Implementation & Project Manager role will lead the successful planning and execution of client implementations and Operations projects to ensure alignment with organizational objectives and cl...Show more
    Last updated: 10 hours ago • Promoted • New!
    Manager, Drug Intelligence & Business Process - delta

    Manager, Drug Intelligence & Business Process - delta

    pan-Canadian Pharmaceutical Alliance • delta, bc, ca
    Full-time +1
    The pan-Canadian Pharmaceutical Alliance (pCPA) brings together provincial, territorial, and federal governments for the purpose of increasing and managing access to clinically relevant and cost-ef...Show more
    Last updated: 3 days ago • Promoted
    Senior Product Manager - delta

    Senior Product Manager - delta

    fintex • delta, bc, ca
    Full-time
    Our founding team has built and shipped game-changing digital products at Canada's leading financial institutions.Now we're taking everything we've learned and building something bolder, faster, an...Show more
    Last updated: 3 days ago • Promoted
    (Remote) Ad Operations Manager - delta

    (Remote) Ad Operations Manager - delta

    Mitre Media • delta, bc, ca
    Remote
    Temporary
    Duration : 8 months (with potential extension up to 12 months).Location : Fully remote — open to candidates anywhere in the U. Please submit your application directly to.Applications submitted through...Show more
    Last updated: 3 days ago • Promoted
    Business Development & Sales Manager (Vancouver)

    Business Development & Sales Manager (Vancouver)

    Equest • Richmond, British Columbia, Canada
    Full-time +1
    Pacific Coastal Airlines has an exciting opportunity for a.Permanent Full-Time Manager, Business Development & Sales.This position is based at the South Terminal of Vancouver International Airport ...Show more
    Last updated: 2 days ago • Promoted
    Health & Safety / Warehouse Manager - McCue Engineering Contractors

    Health & Safety / Warehouse Manager - McCue Engineering Contractors

    McCue Engineering Contractors • delta, bc, ca
    Full-time
    Work will be in Metro Vancouver with the possibility for occasional travel in Canada.Health & Safety Coordinator (~50% of your time). Responsibilities may include, but are not limited to : .Uphold McC...Show more
    Last updated: 10 hours ago • Promoted • New!
    Operations Manager, Stores

    Operations Manager, Stores

    Sephora • Vancouver
    Full-time +1
    At Sephora Canada, we’re passionate about finding and sharing beauty in the world.Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer exp...Show more
    Last updated: 4 hours ago • Promoted • New!
    Retail Operations & Merchandising Specialist

    Retail Operations & Merchandising Specialist

    SEPHORA • Vancouver
    Full-time
    A leading cosmetics retailer in Vancouver is hiring an Operations Consultant to ensure stockroom organization and provide excellent service. The ideal candidate will have 1-2 years of retail experie...Show more
    Last updated: 9 days ago • Promoted
    Content Development Manager - delta

    Content Development Manager - delta

    Dynata • delta, bc, ca
    Full-time
    A sales enablement content manager creates and manages sales collateral like pitch decks, battle cards, and playbooks to support the sales team and drive revenue growth. Key responsibilities include...Show more
    Last updated: 10 hours ago • Promoted • New!
    Project Manager - Dynamics CRM - delta

    Project Manager - Dynamics CRM - delta

    Cambay Solutions • delta, bc, ca
    Full-time
    About Cambay Solutions : Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, In...Show more
    Last updated: 3 days ago • Promoted