Bilingual Patient Support Program Supervisor (Hybrid - Atlantic)

Overview

Bilingual Patient Support Program Supervisor (Hybrid - Atlantic)

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services .

Come and join our team! But first, let us tell you why we love working here :

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year

The Opportunity

The Patient Support Program Supervisor fosters a professional, service-oriented work environment. The role involves monitoring team performance, providing motivation, and supporting the development of team members to ensure the delivery of exceptional customer service & the achievement of key performance objectives. The role is critical in supporting the Field Clinic Support Managers, Case Managers, In-Clinic PSP Support Managers, and Pharmacy Case Managers in coordinating Patient Support Program activities. Work closely with the Program Manager and client personnel to optimize operational efficiencies. A deep understanding of PSP service offerings, field operations, clinic support, organizational procedures, reporting, relationship building, and people management is essential for success in this role.

A Day in the Life (What you will do here)

What you need to ensure you are set up for success

What makes you a great fit for this team

Why join Sentrex?

We value our employees! Our permanent full-time employees are provided with a :

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Accommodations can be made available upon request for those candidates taking part in the selection process.

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