Talent.com
Credentialed Seasonal Tax Professional
Credentialed Seasonal Tax ProfessionalCB Canada • Markham, Ontario, Canada
Credentialed Seasonal Tax Professional

Credentialed Seasonal Tax Professional

CB Canada • Markham, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

Join our mission

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. With products like TurboTax, QuickBooks and Mint, we’re using technology to build solutions to challenging financial problems for millions of people around the world.

Overview

If you are a highly motivated individual with an active unrestricted credential (CPA / EA / Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

Job Requirements : What you'll bring

  • Must possess active unrestricted credential : EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess or be able to obtain any related State licenses, certificates, permits or bonds
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients / customers, using commercial tax preparation software
  • Working knowledge of Circular 230
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated hardwired internet connection
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, research skills and determination
  • Bilingual (English / Spanish) communication skills (written & spoken) a plus

How you will lead

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers
  • Help TurboTax customers who are working on their tax return with 1) Tax advice, including return preparation and signature when required; 2) Product / software inquiries, and 3) Tax calculations
  • Create high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparation
  • Utilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
  • Apply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiries
  • Document customer interactions
  • Create a job alert for this search

    Tax Tax • Markham, Ontario, Canada

    Similar jobs
    Senior Manager, National Tax (Specialty Tax)

    Senior Manager, National Tax (Specialty Tax)

    Grant Thornton - Canada • Toronto, ON, Canada
    Full-time
    You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t ...Show more
    Last updated: 30+ days ago • Promoted
    Tax Manager - 6 Months

    Tax Manager - 6 Months

    The Mason Group Inc • Aurora, Canada
    Full-time
    Tax Manager - 6 months Employment Type Contract Location Aurora, Ontario Apply SHARE THIS JOB Job Description : Our Client is seeking an experienced Tax Manager to cover a leave.The succ...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Taxation

    Manager, Taxation

    Metergy Solutions Inc. • Toronto C6A, ON, Canada
    Full-time
    Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record. We’re a technology company that drives huge ca...Show more
    Last updated: 4 days ago • Promoted
    Tax Manager (Toronto) HOT

    Tax Manager (Toronto) HOT

    GeoComply • Toronto C6A, ON, Canada
    Remote
    Full-time
    We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting‑edge technologies to help ensure regulatory compliance, combat b...Show more
    Last updated: 5 days ago • Promoted
    Tax Manager (Toronto)

    Tax Manager (Toronto)

    Norwest Venture • Toronto, ON, Canada
    Full-time
    We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti‑fraud innovation, developing and delivering cutting‑edge technologies to help ensure regulatory compliance, combat b...Show more
    Last updated: 4 days ago • Promoted
    SUN LIFE Financial Advisor

    SUN LIFE Financial Advisor

    Financière Sun Life • Newmarket, ON, Canada
    Full-time +1
    You are as unique as your background, experience and point of view.Here, you’ll be encouraged, empowered and challenged to be your best self. Financial advisors love to build long-term relationships...Show more
    Last updated: 13 days ago • Promoted
    Tax Manager

    Tax Manager

    Essential HR • Toronto, ON, Canada
    Full-time
    Crawford Smith & Swallow is not just another accounting firm.We thrive on over 80 years of experience in the Niagara region. We don’t just crunch numbers, we believe that behind every digi...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Tax Administrator

    Bilingual Tax Administrator

    Aviso Wealth • Toronto, ON, Canada
    Full-time
    At Aviso, we are dedicated to improving the financial well-being of Canadians.As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, a...Show more
    Last updated: 5 hours ago • Promoted • New!
    Senior Manager, Canadian Tax

    Senior Manager, Canadian Tax

    ISG Search Inc • Toronto C6A, ON, Canada
    Remote
    Full-time
    Our client is a prestigious Business and Family Office firm with nearly 100 years of experience advising at the intersection of family and business. With a 600-person multidisciplinary team across C...Show more
    Last updated: 4 days ago • Promoted
    Principal, Tax

    Principal, Tax

    KT Partners LLP • Toronto C6A, ON, Canada
    Full-time
    HR Manager – Human Resources Business Partner.KT Partners LLP is seeking an experienced Tax Principal to join our expanding firm, offering a significant. The role involves leading complex tax engage...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Tax - U.S. Advisory

    Manager, Tax - U.S. Advisory

    isgSearch • Toronto C6A, ON, Canada
    Remote
    Full-time
    Business Development Manager @ ISG | Consultant | Ex-SaaS | Ex-Tesla | Motor Sports Enthusiast.Our client is a prestigious Business and Family Office firm with nearly 100 years of experience advisi...Show more
    Last updated: 4 days ago • Promoted
    Administrative Professional, Canadian Tax Services

    Administrative Professional, Canadian Tax Services

    BDO Canada • Toronto, Canada
    Full-time
    Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping client...Show more
    Last updated: 9 days ago • Promoted
    Senior Associate, Global Transaction Tax

    Senior Associate, Global Transaction Tax

    Alvarez and Marsal • Toronto, ON, Canada
    Full-time
    Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving ou...Show more
    Last updated: 30+ days ago • Promoted
    Tax Manager

    Tax Manager

    Vaco by Highspring • Newmarket, Ontario, CA
    Permanent
    Our client is a large automotive services company.Opportunities to travel to the U.Oversee the preparation of tax provisions and disclosures in financial statements in accordance with relevant acco...Show more
    Last updated: 28 days ago • Promoted
    Spanish Private Tutoring Jobs Hawkestone

    Spanish Private Tutoring Jobs Hawkestone

    Superprof • Hawkestone, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Seasonal Senior Tax Lead - T1 / T2 Specialist

    Seasonal Senior Tax Lead - T1 / T2 Specialist

    Liberty Tax • Toronto C6A, ON, Canada
    Part-time
    A tax preparation firm in Thornhill is seeking a senior-level tax preparer / manager to lead tax preparation and office operations. This role requires a minimum of 8 years of Canadian tax preparation ...Show more
    Last updated: 17 hours ago • Promoted • New!
    Cross-Border Taxation Manager (US & Canada)

    Cross-Border Taxation Manager (US & Canada)

    Metergy Solutions • Toronto C6A, ON, Canada
    Full-time
    A technology company specializing in utility billing services is seeking a Manager of Taxation in Toronto.This role involves managing Canadian and US tax filings, guiding tax initiatives, and colla...Show more
    Last updated: 30+ days ago • Promoted
    Tax Specialist

    Tax Specialist

    CI Financial Corp. • Toronto, ON, Canada
    Full-time
    At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to gro...Show more
    Last updated: 30+ days ago • Promoted