Senior E-commerce Specialist

About Mind Games

Mind Games is North America’s premier specialty retailer “Where Creative Minds Come to Play!” With stores across Canada and the U.S. and a growing e-commerce presence, we offer a wide range of games, toys, puzzles, and collectibles for every age and occasion. We don’t just sell fun, we create opportunities for people to express themselves through their passions.

What You’ll Do

As a Senior E-commerce Specialist, you will oversee the daily operations of our online store, manage product listings, optimize user experience, and ensure seamless order processing through Mind Games websites. You’ll also work closely with our finance and warehouse teams to align inventory, pricing, and reporting through NetSuite.

• Manage and maintain the WooCommerce platform : product uploads, pricing, inventory sync, plugin integrations
• Oversee NetSuite workflows related to e-commerce : order flow, inventory updates, reporting, and reconciliation
• Monitor site performance, troubleshoot errors, and coordinate with developers for technical fixes
• Collaborate with marketing to launch promotions, banners, and seasonal campaigns
• Analyze sales data, conversion rates, and customer behavior to inform strategy
• Ensure accurate order flow, fulfillment coordination, and customer communication
• Implement SEO best practices and optimize product pages for discoverability
• Maintain compliance with tax, shipping, and privacy regulations across provinces
• Provide daily task updates and end‑of‑day completion reports to senior leadership

What You Bring

Perks & Benefits

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