technical support supervisor

Supply Kings
Calgary, AB, CA
$28,85 an hour
Permanent
Full-time
  • Education : Secondary (high) school graduation certificate
  • Experience : 1 year to less than 2 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

  • Accurate
  • Client focus
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week
  • 30+ days ago
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