LTL Operations Support, US

As an LTL Operations Support, you will be a key player in our highly effective and emerging Operations team. The LTL Operations Support is responsible for having a strong understanding of how the traffic flows in the US within our network and our partner carriers. The LTL Operations Support will be responsible for fostering a strong relationship with all client personnel who require day-to-day service from our company.

Specific responsibilities include:

• Monitoring all shipments and partner carrier follow-up in the US
• Appointment management while complementing our network
• Managing customer inquiries and developing relationships
• Ensure maximum equipment utilization
• Supporting our Eastern LTL Coordinators with special projects, etc.

Our Ideal Candidate will possess:

• Ability to thrive in a multi-task, deadline orientated, high volume and fast-paced environment
• Strong attention to detail
• Excellent communication, analytical and organizational skills
• Strong customer service skills
• The ability to work independently and work effectively as a team player
• Proficiency with MS Office and the ability to learn complex programs

This position is an in office role subject to a Monday to Friday shift, from 7:00-16:00.

This job is classified under NOC Code: 14405

To learn more about what it's like to work for Bison Transport, please visit our blog to view a short video:

Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability