Education : Secondary (high) school graduation certificateExperience : 2 years to less than 3 yearsTasks
- Perform routine clerical duties
- Prepare and submit reports
- Arrange for maintenance and repair work
- Ensure accuracy of completed time sheets, payroll and other summaries
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Provide customer service
- Co-ordinate, assign and review work
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Record mileage, fuel use, repairs and other expenses
- Establish work schedules and procedures
Supervision
- 5-10 people
Computer and technology knowledge
- Dispatch management service software
- Word processing software
- Electronic mail
- Spreadsheet
- MS Office
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Work Term : Permanent
- Work Language : English
- Hours : 37.5 hours per week