Accounts Receivable Specialist

We are seeking a highly detail-oriented and driven Accounts Receivable Specialist with strong experience in invoicing, billing, and collections to join our Finance Team. Our Head Office provides core administrative and operational support to sales teams across North America, and this role plays a critical part in managing and executing our business needs.

You will be an integral contributor to our Revenue Cycle Management (RCM) process, supporting both Canadian and U.S. clients. Working closely with internal teams and external clients, you’ll help ensure timely, accurate invoicing, effective collections, and strong financial controls.

What You’ll Be Doing

Prepare, create, and send invoices.

Ensure invoices align with approved client rates, schedules, and supporting documentation.

Work within our CRM system and QuickBooks Enterprise to accurately verify and enter invoices.

Support the processing of a high volume of invoices per month, shared across a three-person RCM team.

Reconcile internal accounts receivable records with client records.

Investigate discrepancies, resolve billing differences, and address client billing inquiries promptly and accurately.

Create, maintain, and distribute accounts receivable, credit, and aging reports.

Provide weekly A/R reports to management, highlighting issues and risks.

Prepare ongoing reports and status updates for clients as requested.

Maintain accurate invoicing records and monitor billing processes for compliance and accuracy.

Manage and monitor Days Sales Outstanding (DSO) metrics.

Conduct proactive follow-ups with clients via calls and written communication to ensure timely payment.

Apply internal follow-up procedures to expedite outstanding receivables while maintaining strong client relationships.

Establish and maintain effective communication with clients and consultants.

Communicate changes or issues clearly while reinforcing a positive company reputation.

Actively contribute to departmental goals, meetings, and action items.

Perform additional invoicing and billing duties as assigned.

What You Must Have

3–5 years of experience in Accounts Receivable, full-cycle invoicing, and billing.

Diploma in Accounting, Business, or a related field.

Strong hands-on experience with QuickBooks Enterprise (invoicing, submissions, reconciliations).

Advanced Excel skills and proficiency in the Microsoft Office suite.

Solid understanding of accounting and finance principles.

Exceptional attention to detail and strong organizational skills.

Ability to work independently with minimal supervision while maintaining accountability.

Excellent written and verbal communication skills for professional client correspondence.

Proven ability to investigate and resolve billing discrepancies and collection issues.

High level of confidentiality and professionalism with financial and client data.

Persistence and confidence to dig for answers and take a firm, professional stance when required.

Strong commitment to teamwork, company values, and continuous improvement.

Who Will Excel in This Role

You’ll thrive in this role if you are methodical, proactive, and take pride in getting things right the first time. You enjoy problem-solving, managing multiple priorities, and building strong working relationships with clients and internal teams. You’re dependable, detail-focused, and motivated by ownership and accountability.

Why Join the Team

Be part of a collaborative Finance Team that supports operations across North America.

Play a meaningful role in a growing organization’s revenue cycle and financial success.

Work in a values-driven environment that prioritizes accountability, communication, and follow-through.

Enjoy stability, clear processes, and opportunities to make a measurable impact.

Salary & Perks

Salary: $50,000 – $65,000 annually

Benefits package

Paid Sick Days

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