help desk technician
- Education :
- Expérience :
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
Supervision
1 to 2 people
Security and safety
Criminal record check
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Experience
1 to less than 7 months
Health benefits
Health care plan
Other benefits
- Free parking available
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 30 to 40 hours per week
Help desk technician
Providing monthly help desk reports. You have at least 1 year experience, ideally within a Helpdesk / Technical Support role. ...
Help desk technician
Providing monthly help desk reports. You have at least 1 year experience, ideally within a Helpdesk / Technical Support role. ...
help desk technician
Secondary (high) school graduation certificate.Respond to users experiencing difficulties with computer.Consult user guides, technical manuals and other documents to research and implement solutions.Provide advice and training to users in response to identified difficulties.Collect, organize and mai...
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