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Inside Sales Representative
Inside Sales RepresentativeJDass Corp • Vaughan, York Region, CA
Inside Sales Representative

Inside Sales Representative

JDass Corp • Vaughan, York Region, CA
30+ days ago
Job type
  • Full-time
Job description

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  • Cultivate customer relationships that ensure long term retention and future sales opportunity.
  • Handle inbound, unsolicited prospect calls and convert them into sales. Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.
  • Respond and follow up with customers in a timely and professional manner.
  • Investigate and expedite the resolution of customer problems and complaints while managing expectations.
  • Source and purchase irregular and / or out of stock items while following up to ensure on-time delivery.
  • Update changes to existing accounts and enter new customer information into corporate database.
  • Conduct proactive sales efforts to expand business including cold calling prospects.
  • Collaborate with management to determine effective strategic sales approaches.
  • Other duties as assigned.
  • Cultivate customer relationships that ensure long term retention and future sales opportunity.
  • Handle inbound, unsolicited prospect calls and convert them into sales. Accurately calculate price quotations, discuss credit terms, prepare sales orders and compile reports with accuracy.
  • Respond and follow up with customers in a timely and professional manner.
  • Investigate and expedite the resolution of customer problems and complaints while managing expectations.
  • Source and purchase irregular and / or out of stock items while following up to ensure on-time delivery.
  • Update changes to existing accounts and enter new customer information into corporate database.
  • Conduct proactive sales efforts to expand business including cold calling prospects.
  • Collaborate with management to determine effective strategic sales approaches.
  • Other duties as assigned.

Accountabilities of this role are listed below, but are not limited to the following :

  • Achieving or succeeding monthly sales quotas as determined by management
  • Assisting in the resolution of customer issues as necessary. Producing and submitting reports, documentation as directed and specified by management
  • Reporting customer complaints to the Inventory / Quality department in a timely manner.
  • Educate and close prospects and warm leads.
  • Work diligently, efficiently, and closely with the Outside Sales team to meet the expectations of our client base.
  • Qualify prospects, develop & maintain customer relationships throughout the sales cycle, and close sales transactions.
  • Job Requirements

  • Post-secondary education and / or experience in cold calling and sales
  • Competitive, and self-motivated attitude
  • Proficient with MS Office (i.e. Word, Excel, Outlook)
  • Strong math aptitude
  • Detail oriented
  • Strong interpersonal and communication skills
  • Strong customer management and follow-up skills
  • Problem solving / conflict resolution and negotiation skills
  • Ability to work well and excel while working with a team or individual
  • Metal Industry experience : 2 years (required)
  • Seniority level

    Seniority level

    Entry level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Sales and Business Development

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    Inside Sales Representative • Vaughan, York Region, CA

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