Reservations Agent

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance. Capture sales from in-coming reservations calls, coordinate details of each reservation, and complete internal reservation forms. Process internal reservations, management reservations, reservations from the Central Reservations Office, employee complementary room request, group blocks travel agent discountCall to confirm and / or guarantee non-guaranteed reservations and clear waitlisted reservations. Monitor Front Desk reservations made the night prior and address any reoccurring issues.Previous experience with Opera PMS preferred. Must have excellent verbal and writtenskills in English.Strong phone skillsneeded.

• What we offer :
• Access to affordable shared staff accommodation
• Extended health benefits after 90 days
• Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc.
• Complimentary meal per shift in our employee dining room
• Paid time off; vacation days and additional floating holidays per year
• Excellent training and development program
• Discovery Nights at Four Seasons worldwide
• Schedule & Hours :
• As our hotel is open 24 / 7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
• Learn more about what it’s like to work for Four Seasons :
• Learn more about Four Seasons Whistler on Social Media :
• Instagram : @FSWhistlerTwitter : @FSWhistlerFacebook : https : / / www.facebook.com / FourSeasonsResortWhistler / We look forward to receiving your application!\
• Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.Great attention to detail and the ability to work in a fast-paced environment. Ability to work in Canada.Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.

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