Desktop Support Technician

Desktop Support Technician

Brampton, ON

This role will be to provide overall hardware / software support to employees and incoming new hires.

The position will assist in providing weekly reports, inventory management, and other administrative

tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of

users through professional commitment and dedication. This candidate must also be able to adapt to

change and learn quickly in a highly dynamic environment. The job will require travel between offices

(up to 150 miles)

Desired Skills & Experience

Responsibilities :

• Image and install software on Windows, and Apple laptops / desktops including IMAC

(installations, moves, additions, and changes) and Remote support

and mobile devices

and completion of requests or incidents

management system

hardware equipment

Requirements / Qualifications :

suite of applications

HCL Confidential

complete calculations across multiple worksheets, and use functions preferred

activities or emergency situations