Garage Door Technician - Helper

Creative Door Services, North America’s largest overhead door dealer, operates nine branches across Western Canada and we have over 50 years of experience in the residential and commercial overhead door industry. We provide access solutions by servicing and installing a variety of overhead doors and driveway gate systems, operators and associated controls.

Role:
We have an immediate opening for an Garage Door Installer Helper located in the Fort McMurray branch. Reporting to the Field Operations Manager, the Helper will work as part of a two-person crew, this position will assist in the service and/or installation of residential or commercial doors while learning on the job from the Garage Door Technician. This role is a permanent, full time position with opportunities for advancement.

Responsibilities:

• Participating in installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
• D&A Testing for site access or post incident
• Championing safety standards with a strong safety mindset
• Working with hand tools, electric tools, lifts, and ladders
• Maintain a professional manner during regular interaction with warehouse staff, construction Project Managers, customers, other trades, and safety personnel
• Taking direction from the Lead Technician and providing support
• Out of town travel for installation and service work, not limited to weekdays- without notice
• Focus on quality workmanship
• Actively participating in learning the skill with intention to progress to a Lead Technician
• Participate in training and execution of welding for installation or repairs if required
• Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
• Effectively assess job scope with a Lead Technician and note any discrepancies to your scheduler immediately- ie: product warranty, site conditions, and safety
• Complete all required paperwork daily and submitted on time at the end of each work day- ie: timesheets, FHLA’s, job workorder with clear notes and part #’s
• Providing Service, and diagnose problems, provide solutions, and carry out required work on overhead doors
• If needed, on the on-call rotation for Service
• The ability to transport product on trailers and manlifts (on trailers) to and from sites safely.
• Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
• Wearing a hard hat and other PPE as required is mandatory for this safety sensitive role.
• General warehouse duties
• Daily attendance and punctuality
• Other duties, as assigned

Qualifications:

• Experience in a Service/Installation Industry; previous experience with door automation considered an asset
• Minimum 3 - 6 months’ experience in a relevant trade (i.e. construction, welding, millwright etc.)
• Resourcefulness, integrity, strong work ethic, and ability to work in a team environment
• Any relevant safety training and tickets is an asset. (WHMIS, Fall Protection, First Aid, etc.)
• Must be able to lift up to 75 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Possessing resourcefulness, integrity, strong work ethic, and ability to work in a team environment
• Above average mechanical aptitude
• Must be able to successfully pass pre-employment screening requirements including background check, drug, alcohol and health assessment
• Possess a valid driver’s license and clean drivers abstract
• New hire candidates will be required to provide a current Driver’s Abstract from the province which the position is located, at their own cost

We offer:

• A positive work environment with competitive pay and an excellent benefit plan
• Encouragement and support for our Technicians and Installers in obtaining CDI Certification
• Comprehensive technical, safety and product training provided
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees
• COR Certified workplace
• Equal opportunity employer

To Apply:
If this career opportunity sounds like the right fit for you, apply online at creativedoor with your resume and include your salary expectations. Please add “INSTALLER HELPER – Fort McMurray” to the subject line of all correspondence.

Applications will be accepted until the position has been filled.