office administrative assistant

• Work Term : Permanent
• Work Language : English
• Hours : 30 to 40 hours per week
• Education : Secondary (high) school graduation certificate
• Experience : 1 year to less than 2 years
• or equivalent experience

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Establish and implement policies and procedures
• Train other workers
• Record and prepare minutes of meetings, seminars and conferences
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Oversee development of communication strategies
• Compile data, statistics and other information
• Oversee the preparation of reports
• Advise senior management
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Organize staff consultation and grievance procedures
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Conduct research
• Perform data entry
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Assign, co-ordinate and review projects and programs
• Plan, organize, direct, control and evaluate daily operations

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Social Media
• MS Office

Technical terminology

Business

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Charts, tables, graphs and diagrams
• Project management

Work conditions and physical capabilities

• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large caseload

Personal suitability

• Ability to multitask
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management
10 days ago