Talent.com
Sr. Customer Assistance Representative
Sr. Customer Assistance RepresentativeEnterprise Holdings • Bathurst, NB, CA
Sr. Customer Assistance Representative

Sr. Customer Assistance Representative

Enterprise Holdings • Bathurst, NB, CA
30+ days ago
Job type
  • Part-time
Job description

Overview

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

Opening available at the following branch location :

  • 600 STE. ANNE STREET, STE 100 BATHURST, NB E2A 2N6 Canada

This is a part time position that pays $17  / hour

We offer :

  • Employee discount
  • Retirement savings plan
  • Training and development
  • Schedule : 20 hours per week Monday-Friday 8am-5pm

    Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

    Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

    Responsibilities

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A / Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and / or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as : research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned
  • Equal Opportunity Employer / Disability / Veterans

    Qualifications

  • High school diploma or above required; some college preferred
  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support

  • Must have a valid Canadian drivers license with no more than 2 moving violations and / or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.
  • Apart from religious observation, must be able to work the following schedule(s) : 20 hours per week Monday-Friday 8am-5pm
  • Must be at least 18 years of age.
  • Create a job alert for this search

    Customer Representative • Bathurst, NB, CA

    Similar jobs
    Customer Service Representative - saint-laurent

    Customer Service Representative - saint-laurent

    TRX • saint-laurent, nb, ca
    Full-time
    We are seeking a proactive and enthusiastic Customer Success Specialist to join our clients team in the nuclear sector.The ideal candidate thrives on engaging with people, solving challenges, and t...Show more
    Last updated: 4 days ago • Promoted
    Market Research Panelist - Cashier, Warehouse Friendly

    Market Research Panelist - Cashier, Warehouse Friendly

    ApexFocusGroup • Village-Saint-Laurent, NB, Canada
    Full-time +1
    Market Research Panelist - Cashier, Warehouse Friendly.Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research stu...Show more
    Last updated: 30+ days ago • Promoted
    Service Manager

    Service Manager

    Lounsbury Chevrolet Bathurst • Bathurst, NB, Canada
    Full-time
    You will be a key leader in the dealership, responsible for the overall production and efficiency of the service department. We are looking for an experienced, career-minded individual with a record...Show more
    Last updated: 23 days ago • Promoted
    Sales and Customer Service Representative Remote (69k+ per year)

    Sales and Customer Service Representative Remote (69k+ per year)

    HMG Careers • Bathurst, New Brunswick
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Chinese Private Tutoring Jobs Belledune

    Chinese Private Tutoring Jobs Belledune

    Superprof • Belledune, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Executive Assistant

    Executive Assistant

    SparkPath • saint-laurent, nb, ca
    Part-time
    In this role, you’ll be the backbone of our small team, managing routine administrative tasks, anticipating needs, and providing proactive support. You’ll handle billing, customer emails, shipping, ...Show more
    Last updated: 2 days ago • Promoted
    Remote : Get Paid to Play Games

    Remote : Get Paid to Play Games

    Free Cash by Almedia • Petit Rocher
    Remote
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 30+ days ago • Promoted
    Powerhouse Product Consultant ($40,000 to $65,000)

    Powerhouse Product Consultant ($40,000 to $65,000)

    Olivier Honda Bathurst • Bathurst, NB, Canada
    Full-time
    Powerhouse Product Consultant($40,000 to $65,000) Company : Olivier Honda Bathurst Location : Bathurst, NB Type : Full-time Salary : $40,000 — $65,000 Description : Are you a d...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - TRX

    Customer Service Representative - TRX

    TRX • saint-laurent, nb, ca
    Full-time
    We are seeking a proactive and enthusiastic Customer Success Specialist to join our clients team in the nuclear sector.The ideal candidate thrives on engaging with people, solving challenges, and t...Show more
    Last updated: 4 days ago • Promoted
    Benefits Sales Representative - Work From Home

    Benefits Sales Representative - Work From Home

    Hire Standard Staffing • Bathurst, NB, Canada
    Remote
    Full-time
    Crafting Brighter Futures for Families.At the forefront of specialized financial services, Globe Life helps families safeguard their assets and promises a profound purpose : ensuring a brighter futu...Show more
    Last updated: 15 days ago • Promoted
    Service Advisor ($45,000.00 - $55,000.00)

    Service Advisor ($45,000.00 - $55,000.00)

    Olivier Honda Bathurst • Bathurst, NB, Canada
    Full-time
    Company : Olivier Honda Bathurst Location : Bathurst, NB Type : Full-time Salary : $45,000.Description : Are you a dynamic individual who is full of energy, takes pride in your work and always ready to ...Show more
    Last updated: 30+ days ago • Promoted
    Powersport Sales Representative

    Powersport Sales Representative

    Kerr's Chain Saw Ltd. • Bathurst, NB, Canada
    Full-time +1
    Do you have a passion for powersports? You’re not just looking for a job; you’re looking for a career.And, you’re looking for a career where you can work with great products and g...Show more
    Last updated: 30+ days ago • Promoted
    Benefits Advisor - Work From Home (69k+ per year)

    Benefits Advisor - Work From Home (69k+ per year)

    HMG Careers • Bathurst, New Brunswick
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Financial Advisor

    Financial Advisor

    Financière Sun Life • Bathurst, NB, Canada
    Full-time
    As a Sun Life Financial advisor you’ll receive exceptional training and support to help build your business, competitive compensation, and ongoing recognition for your achievements.This could be th...Show more
    Last updated: 18 days ago • Promoted
    Remote Customer Service Sales (69k+ per year)

    Remote Customer Service Sales (69k+ per year)

    HMG Careers • Bathurst, New Brunswick
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Remote Benefits Sales Representative (69k+ per year)

    Remote Benefits Sales Representative (69k+ per year)

    HMG Careers • Bathurst, New Brunswick
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Customer Success Engineer - saint-laurent

    Customer Success Engineer - saint-laurent

    BioIntelligence Technologies • saint-laurent, nb, ca
    Full-time
    BioIntelligence Technologies started with a simple goal : accelerate access to greener chemicals for families, friends, citizens, and the planet. Today, biotech accounts for 20% of all molecules and ...Show more
    Last updated: 24 days ago • Promoted
    Customer Success Engineer

    Customer Success Engineer

    BioIntelligence Technologies • saint-laurent, nb, ca
    Full-time
    BioIntelligence Technologies started with a simple goal : accelerate access to greener chemicals for families, friends, citizens, and the planet. Today, biotech accounts for 20% of all molecules and ...Show more
    Last updated: 24 days ago • Promoted