Account ManagerDigital Shift® • Edmonton, Division No. 11, CA

Account Manager

Digital Shift® • Edmonton, Division No. 11, CA

30+ days ago

Job type

Full-time

Job description

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Digital Shift Corporation

27-531 Franklin Blvd. Cambridge, Ontario

Web Agency and Digital Marketing Specialist

Job Identification Details

Job Title : Account Manager

Job Location : Edmonton, Alberta

Organizations URL : http : / / www.digitalshiftmedia.com

Number of Positions : 1

Post Date : N / A

Reports To : Sales Manager

About Digital Shift

Digital Shift is dedicated to providing reliability, responsiveness, assurance, while demonstrating empathy to help build long term relationships with our valued customers. Our vision is to be a leader in online relationships by transforming the way our customers' do business using internet technology.

Digital Shift’s Mission Statement

To make technology easy to use and available to all businesses.

Job Summary

Responsibilities include managing all clients, identifying opportunities, planning and implementing marketing strategies
Day-to-day activities include keeping in touch with existing clients, networking, and identifying new clients.

Duties and Responsibilities

Handle new campaign start-ups, upgrades and renewals

Develop business opportunities to strengthen the relationships with existing clients and to generate new clients

Identify and qualify additional prospects through telemarketing, cold calls, sales call, proposal and report writing and data entry

Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication

Ensure you manage expectations of all stakeholders by communicating through meetings, verbal, written and email forms

Project managing campaigns; developing timetables and setting deadlines for clients

Producing weekly, monthly and quarterly status reports to each client and establishing individual requirements

Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business development manager

Actively seeking to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell reward scheme to targets

Responding to requests from the clients in an efficient and timely manner

Minimum Requirements

University Degree or College Diploma or equivalent

Two years experience in account management

Five years experience in sales

Skills, Effort & Competencies

Effective oral and written communication

Organization / Planning

Time Management / Punctual

Understand and contribute to the organization's goal

Seek a team approach as appropriate

Self-motivated

Honesty, integrity and personal ethics

Think critically and act logically to evaluate situations, solve problems and make decisions Cooperative

Highly motivated professional with excellent communication and inter-personal skills

Team player with a positive attitude, who can also work independently and set own priorities and tasks

Possess the core competencies and behaviours of a business development manager including : understanding customer needs, articulating Earley& Associates benefits, closing sales and maintaining customer relationships, and leveraging leads into sales

Some travel is required where appropriate

Good working knowledge of Microsoft Excel

Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectations

Ability to analyze results, identify and explain any variance from targets

Ability to use email, Internet applications, MS Windows operating system and tracking tools to support their role

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Advertising Services

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Account Manager • Edmonton, Division No. 11, CA

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