Business Analyst - SFMC

MatchBox Consulting Group is currently seeking a Business Analyst for a 6 month contract role with a client of ours located in Vancouver

Responsibilities :

• Gather requirements using effective business analysis techniques
• Create understandable visual representations to communicate complex concepts and models for various target audiences
• Translate business requirements into detailed and actionable specifications
• Exceptional ability to collaborate and contribute as a team player is demonstrated in the strong, positive relationships you build within IS and with business teams
• document detailed user stories, process flows, system flows, and acceptance criteria that will be used for business process review, systems architecture, and quality assurance
• Identify and document business process changes and improvements
• Facilitate and manage stakeholder engagement
• Maintain process and systems documentation as business and systems evolve
• Compile project scope, activities, and expenditures of projects deemed to be eligible for submission to funding programs (SR&ED, IRAP, NRC, MITACS, etc.)
• Assist the IS leadership team with other tasks and projects as required Requirements :
• 5+ years of experience as a Business Analyst ideally working on projects in the digital and omnichannel spheres
• Experience with Salesforce Marketing Cloud
• Understanding of Salesforce Marketing Cloud personalization or Interaction Studio
• Experience with working in an Agile methodology
• Solid understanding of data models (ERDs)
• Experience working with enterprise level systems integrations and experience creating data mapping documentation for system integration projects
• Excellent interpersonal skills and the ability to communicate with all levels of stakeholders to be able to explain, articulate, and document concepts, business processes, systems and business requirements efficiently
• Strong organization and prioritization skills while managing multiple, competing priorities, and tight deadlines
• High level of analytical and critical thinking with strong troubleshooting skills
• Proactive in identifying the root cause of issues and developing solutions
• Remain highly flexible and adaptable when faced with ambiguity
• Able to balance autonomy and collaboration
• You must be able to quickly absorb new and different types of information, modify and adapt existing knowledge, and work in a changing and evolving environment, to ensure successful project delivery Nice to have :
• Experience with different technologies and application integrations using service layers
• Experience using JIRA

For more current job opportunities, Follow MatchBox at linkedin.com / company / matchbox-recruitment /

About MatchBox

Headquartered in downtown Vancouver and serving clients nationally, MatchBox is one of the leading recruitment and solutions firms that specializes in the fields of IT & Technology, Engineering & Technical, Real Estate & Construction, and Accounting & Finance.

We offer unrivaled expertise with our team's extensive experience in the recruitment and professional services industry.

We are dedicated to building great connections and creating strong opportunities within the workforce and the labor market.

Equal Opportunities

MatchBox is committed to providing equal opportunities for all applicants. We welcome and encourage applications from people of all backgrounds, including members of minority groups such as racialized individuals, people with disabilities, LGBTQ+ individuals, and Indigenous peoples.

It is a priority for us that all candidates are treated fairly and without discrimination. Our recruitment teams receive ongoing training on using objective criteria for evaluating candidates and other related topics to create an inclusive and welcoming environment for all.

Work Permits

Please note that we require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application.

This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration

We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

Find out more at www.matchboxhr.com