We are Canada’s trusted bilingual recruiting, short and long-term staffing service provider. Our We are Canada’s trusted bilingual recruiting, short and long-term staffing service provider.
Our primary goal has been matching sought-after employers with talented candidates. We are your source to get you in front of desirable employers who are now hiring in your area.
Staffinity is an equal opportunity employer. Please visit us at to get more information!
Why Work With Us? Salaried position with benefits, vacation and RRSP Great chance for permanent employment Beautiful, modern office Close to bus routes and major highways
Staffinity is currently seeking a Bilingual Customer Service Representative in Guelph, ON. This is a 12 month contract with benefits, vacation and RRSP matching.
This position has a strong possibility of going permanent. This is a day shift position, Monday to Friday. The salary range is between 45-56k with a French premium of $2600 or 4000 depending upon testing.
Responsibilities :
- Effectively manage large amounts of incoming calls
- Identify and assess customers? needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
Qualifications :
- 2+ years of customer service and call center experience
- 1+ years of post secondary education
- Fluently Bilingual English and French, oral and written
- Strong Computer skills
- Ability to multitask
- Excellent communication skills
Business Development Manager - Bilingual French/English
Act as the representative for Recipe in the investigation and resolution of high care customer complaints including liaison with complainants, Recipe Food Safety team and store operations team to ensure matters of complaint are appropriately escalated, investigated and resolved to customer satisfact...
Bilingual Customer Service Associate
Communication with End User Customers by Voice and Email (Email stresses the need for proper English) to provide information about the Customer’s Product and service offerings. Escalation of any unclear process that affects End User Customers to ensure End User Customer satisfaction. Solicitation of...
Bilingual Customer Service Representative (12 month contract)
Bilingual Customer Service Representative (12 month contract)Location: Anywhere in Canada Empire life is looking to hire a Bilingual Customer Service Representative to join our Retail Operations team!Why pursue this opportunityThe environment - we understand the importance of work-life balance and s...
Customer Service Representative - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Bilingual Customer Service Representative
Bilingual Customer Service Representative (Retail)Location: Remote, CanadaEmpire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & ...
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group PanelistsOur company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer...
Bilingual Customer Service Representative
We have a great opportunity for a motivated Bilingual Customer Service Representative! If you are a French speaking Customer Service professional who is excited about providing exceptional customer service and helping elevate customer experiences, then we have a position for you. This position is re...
Bilingual Customer Sales and Service Agent - Call Centre | Air Canada
As a Customer Sales and Service Agent, you will provide exceptional customer service by answering every call promptly, courteously, and professionally. Bilingual Customer Sales and Service Agent - Call Centre. Bilingual Customer Sales and Service Agent - Call Centre. Right now, Air Canada is looking...
Customer Service Representative
As a Customer Service Representative, you will be responsible for working directly with our customer service team to increase and support our promotional event & sales strategies. Customer Service Representative - New Expansion!. For our Customer Service Representatives, we are looking fo...
Customer Service Representative
Customer Service Representatives Wanted: Join Our Dynamic Team! About Us: At our company, we empower our clients and consistently exceed their expectations. Provide accurate information about our products and services, assisting customers with orders, returns, and issue resolution. Previous ex...