Technician & IT Analyst (IT-01 & IT-02)

Technician & IT Analyst (IT-01 & IT-02)

Reference number : SVC23J-019368-000348

Selection process number : 2023-SVC-EA-HQ-573192 Public Services and Procurement Canada - Digital Service Branch

Edmonton (Alberta), Vancouver (British Columbia), Winnipeg (Manitoba), Moncton (New Brunswick), Shediac (New Brunswick), Halifax (Nova Scotia), Ottawa (Ontario), Toronto (Ontario), Gatineau (Québec), Matane (Québec), Montréal Island (Québec), Québec (Québec)

IT-01, IT-02

$60,696 to $91,953 (𝗜𝗧-𝟬𝟭 : $ 60,696 to $ 78,216 & 𝗜𝗧-𝟬𝟮 : $ 75,129 to $ 91,953)

Navigate the job application process step by step :

Self-declaration :

Closing date : 28 February 2025 - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

Giving you the best chance to succeed!

At Public Services and Procurement Canada (PSPC) we are committed to running inclusive and barrier-free recruitment processes.

If you have a limitation that may impact your performance at any steps of the assessment process (such as during a written test or an interview), you may request an accommodation.

Assessment accommodations are designed to remove barriers, and to ensure that candidates with limitations can fully demonstrate their abilities.

Should you wish to be accommodated, please direct your inquiry to the contact identified at the bottom of this poster. All information received in relation to accommodation will be kept confidential.

For more information on assessment accommodation visit the following website :

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

𝗪𝗵𝗲𝗻 𝘆𝗼𝘂 𝗽𝗿𝗲𝗽𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻 : 𝗙𝗼𝗰𝘂𝘀 𝗼𝗻 𝘁𝗵𝗲 𝘀𝗰𝗿𝗲𝗲𝗻𝗶𝗻𝗴 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀 𝗮𝗻𝗱 𝘆𝗼𝘂𝗿 𝗿é𝘀𝘂𝗺é 𝗮𝘀 𝗶𝘁 𝘄𝗶𝗹𝗹 𝗯𝗲 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝗽𝗶𝗲𝗰𝗲𝘀 𝗼𝗳 𝗶𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝘄𝗲’𝗹𝗹 𝘀𝗲𝗲 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂 :

Highlight your achievements, and be clear about your experience and your education. This is the time to brag!

Be specific about roles you've occupied and / or projects you’ve worked on.

If you've had roles related to this position, tell us about it!

Your evaluation will begin the moment you apply.

Work environment

𝗪𝗲 𝗮𝗿𝗲 𝗢𝗻𝗲 𝗣𝗦𝗣𝗖!

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards.

By providing these centralized services to departments and agencies, we enable them to focus on what they do best : providing their programs and services to Canadians.

At PSPC, we are committed to achieving a competent, representative workforce that reflects the diversity of the Canadian population.

We work hard to create a welcoming, respectful and inclusive workplace through a variety of programs and initiatives. In fact, we have been named one of Canada’s Best Diversity Employers for the fifth year in a row and here is a list of some of our diversity and inclusion achievements :

• five diversity networks;
• a Task Force on Anti-racism, Workplace Culture and Equity;
• a national Reconciliation and Indigenous Engagement Unit;
• an Ombudsman for Mental Health (the first such position within the federal public service);
• an Accessibility Office and;
• a Gender-based Analysis Plus (GBA+) Centre of Expertise.

While many programs and initiatives have already been implemented in line with our commitments to diversity and inclusion, we aim to get better! That's why we invite you to be part of the change by joining an organization where individual differences are recognized, valued and respected.

Be part of the solution!

Intent of the process

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Please note that the screening questions may be used to assess written communication.

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

𝗘𝗗𝗨𝗖𝗔𝗧𝗜𝗢𝗡

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note :

1.Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and / or experience.

They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2.Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and / or experience.

They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3.At the manager’s discretion, an acceptable combination of education, training and / or experience may serve as an alternative to the minimum education stated above.

Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘

Experience analyzing and identifying requirements related to business problem solving.

𝗘𝗫𝗣𝗘𝗥𝗜𝗘𝗡𝗖𝗘 (𝗜𝗧-𝟬𝟮 𝗢𝗡𝗟𝗬)

• Experience providing IT recommendations or solutions to a client.
• Experience contributing to IM / IT projects or initiatives.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

𝗖𝗢𝗠𝗣𝗘𝗧𝗘𝗡𝗖𝗜𝗘𝗦

• Client Service Competency Level 1
• Working effectively with others
• Thinking things through
• Showing initiative and being action oriented
• Adaptability

𝗔𝗕𝗜𝗟𝗜𝗧𝗜𝗘𝗦

• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to organize workload, set priorities and work efficiently while meeting deadlines.

The following may be applied / assessed at a later date (may be needed for the job)

𝗧𝗵𝗲 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗲𝗿𝗲 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝗶𝗲𝗱 𝗮𝘀 𝗻𝗶𝗰𝗲 𝘁𝗼 𝗵𝗮𝘃𝗲 𝗳𝗼𝗿 𝘀𝗼𝗺𝗲 𝗼𝗳 𝗼𝘂𝗿 𝗽𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀.

𝗔𝗦𝗦𝗘𝗧 𝗢𝗖𝗖𝗨𝗣𝗔𝗧𝗜𝗢𝗡𝗔𝗟 𝗖𝗘𝗥𝗧𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡

• Business Analysis certification Certification of Competency in Business Analysis (CCBA) or any relevant certification.
• Project Management certification Project Management Professional (PMP) or any relevant certification.
• Information Technology Infrastructure Library (ITIL Foundation Certification).
• Enterprise Architecture certification TOGAF certification or any relevant certifications.

𝗔𝗦𝗦𝗘𝗧 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦

• Experience working with modern software development architectures.
• Experience in using .NET, SQL or XML, or Java or JavaScript.
• Experience in the use of relational database systems.
• Experience working with Cloud technologies in the support or applications development.

𝗔𝗦𝗦𝗘𝗧 𝗤𝗨𝗔𝗟𝗜𝗙𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 (𝗜𝗧-𝟬𝟮 𝗢𝗡𝗟𝗬)

• Experience supporting the development of technical standards.
• Experience coordinating or facilitating working groups.
• Experience with version control practices and techniques.
• Experience in security and access control in applications.
• Experience designing and developing reports or dashboards to meet organizational reporting related requirements.

In support of achieving a diversified workforce, consideration may be given to candidates, who, at the time of application, self-declare* as belonging to one of the following designated Employment Equity groups : Women, Indigenous (Aboriginal) Peoples, Persons with Disabilities and Members of Visible Minorities.

We therefore encourage you to self-declare during the online application process by selecting the appropriate box under the Employment Equity section.

For further details, please refer to the Other information section.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

𝗙𝗥𝗘𝗤𝗨𝗘𝗡𝗧𝗟𝗬 𝗔𝗦𝗞𝗘𝗗 𝗤𝗨𝗘𝗦𝗧𝗜𝗢𝗡𝗦 (𝗙𝗔𝗤)

Q : How does an inventory work?

A : An inventory is a selection process that can be used by various hiring managers to meet their current and future needs.

As a result, you will apply only once to be considered for multiple job opportunities at the IT-01 and / or IT-02 levels.

Q : Can I send my application to the email address provided on the job advertisement?

A : 𝗡𝗼, all applications must be submitted online through the Public Service Resourcing System (PSRS). Applications submitted by email will not be accepted or considered.

Q : What happens if I experience any technical issues with the GC Jobs website?

A : Should you experience any technical issues with the GC Jobs website, please contact 1-888-780-4444.

Q : My personal information has changed, what should I do?

A : Simply update them in the "Personal Information" section, in the "My Job File" menu of your account. This will allow us to have your current contact information and ensure adequate follow-up in the event that your application is considered as part of a process issued from this inventory.

Q : What happens if my application is expired?

A : Your application will be active for 60 days. A notice that your application is about to expire will be posted to the My jobs menu of your account seven (7) days before the end of this 60-day period.

If you do not take action, your application will no longer be active and therefore no longer considered for this inventory.

Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired;

you may select the link Update my Inventory Status to reaffirm your interest.

Q : Why was my application automatically rejected when I submitted it?

A : In order to be placed in the inventory, you must meet all of the essential qualifications pertaining to education and experience at the time you submit your application.

If you receive a message "Application rejected at screening" immediately after submitting your application, you probably answered "No" to a screening question assessing any of these essential qualifications.

If you have incorrectly indicated "No", simply retrieve your application and update your answer to the screening question.

Q : What does it mean to be included in the inventory ?

A : Once your application has been successfully submitted to the inventory, your status may be : "Date of disclosure of results : Listed in the inventory".

This automatically generated message by the system means that your application can be considered. You will be informed in the event that your application is considered as part of a process generated from this inventory.

𝗧𝗢 𝗡𝗢𝗧𝗘 :

• All communications relating to this process, including email correspondence, may be used in the assessment of qualifications.
• Random selection may be used for volume management purposes to identify which applicants will be assessed in this selection process.
30+ days ago