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Administrative Assistant
Administrative AssistantBusiness Control Systems, LP • Thunder Bay, ON, Canada
Administrative Assistant

Administrative Assistant

Business Control Systems, LP • Thunder Bay, ON, Canada
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Title :  Administrative Assistant II

Location :  Thunder Bay or North Bay, Ontario

Reports To :  Regional Operations Manager

Start Date :  ASAP

Work Type :  Full-time, in-office (5 days per week)

Job Summary

The Administrative Assistant II plays a key role in supporting the efficient day-to-day operations of the regional team through proactive administration, coordination, and communication. This role requires a highly organized, detail-oriented, and tech-savvy professional who can manage competing priorities in a fast-paced environment while navigating multiple internal systems and supporting leadership, operations, and regional initiatives.

Key Responsibilities

Executive & Operational Support

  • Provide comprehensive administrative support to the Operations Manager and Leadership Team, including calendar management, travel coordination, correspondence, expense reports, vacation tracking, and safety training records.
  • Coordinate internal and external meetings by managing invitations, agendas, presentations, meeting minutes, logistics, and follow-ups (e.g., Operational Reviews, Town Halls, Leadership Meetings).
  • Maintain internal communication channels and act as a liaison with key external contacts.

Office & Facilities Management

  • Manage telephone reception for both internal and external office needs.
  • Serve as the primary point of contact for office operations, including mail handling, service contractors, office supply orders, and building maintenance.
  • Liaise with facilities and building services teams to manage repairs, service requests, and tickets.
  • Ensure smooth daily office operations and a professional work environment.
  • Regional Team Coordination

  • Maintain and update regional distribution lists, phone directories, and SharePoint / Teams sites.
  • Coordinate meeting logistics including room setup, audiovisual support, catering, and materials preparation.
  • Create and manage Duty Manager and Supervisor rotation schedules.
  • Consolidate and distribute materials, reminders, and updates related to regional operations and system requirements.
  • Budget & Expense Administration

  • Support supervisory staff with expense submissions and tracking.
  • Assist with SAP data entry, centralized tracking, and specific invoice processing as required.
  • Technical & Systems Support

  • Process system access and SailPoint requests.
  • Provide Power BI reports as requested.
  • Support troubleshooting of office equipment, servers, and general IT-related issues.
  • Handle service request orders and provide general clerical support.
  • Learning & Onboarding Support

  • Act as a Workday Learning Administrator by editing course offerings, pulling reports, and updating instructor-led training completions.
  • Support onboarding activities and learning administration for new and existing employees.
  • Community Investment & Stakeholder Engagement

  • Provide quarterly spend tracking and updates for regional leadership meetings.
  • Coordinate community-related initiatives, submissions, and media announcements.
  • Support municipal advisors and stakeholders with community investment coordination and event support.
  • Assist with internal and external event planning and logistics.
  • Additional Responsibilities

  • Participate in internal committees, projects, and continuous improvement initiatives.
  • Perform other administrative duties as assigned.
  • Minimum Qualifications

  • Minimum of  3 years of experience  in an administrative assistant, executive assistant, or similar role.
  • Post-secondary education in  Business Administration or a related field .
  • Demonstrated ability to quickly learn and navigate multiple systems (e.g., SAP, Workday, SailPoint, SharePoint, Power BI, Microsoft Office).
  • Strong organizational and time management skills with the ability to prioritize and work independently.
  • Excellent written and verbal communication skills with a collaborative, professional approach.
  • High attention to detail and accuracy in documentation and reporting.
  • Comfortable working onsite while supporting a regional team across multiple locations.
  • Demonstrated discretion and professionalism when handling sensitive or confidential information.
  • Ability to travel approximately  once per month  within Northern Ontario (e.g., Thunder Bay, North Bay, Sudbury). Access to a personal vehicle and driving is  not required ; alternate travel options may be used.
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    Administrative Assistant • Thunder Bay, ON, Canada

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