Director of Operations

B.E.S.T. Recruiting Consultants Ltd. provided pay range

This range is provided by B.E.S.T. Recruiting Consultants Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$150,000.00/yr - CA$185,000.00/yr

Direct message the job poster from B.E.S.T. Recruiting Consultants Ltd.

Recruiting Partner at B.E.S.T. Recruiting Consultants Ltd.

Position Overview

The Director of Operations is a senior leadership role responsible for overseeing the daily operations, project execution, and strategic growth of the company. This position ensures operational excellence, effective resource management, and the delivery of quality construction projects within budget and schedule. The Director of Operations works closely with the executive team to develop and implement business strategies, maintain client relations, and drive organizational success.

Key Responsibilities

• Operational Leadership: Provide hands‑on leadership for all construction operations, ensure all project administrative systems and process is implemented and hold Project Managers accountable that projects are executed to the highest standards of safety, quality, and efficiency.
• Oversee coordination between preconstruction, procurement, project management, and field supervision to ensure consistent, on‑time project delivery.
• Ensure effective management of subcontractors and suppliers, including performance monitoring and issue resolution.
• Review major procurement strategies, subcontracting approaches, and cost‑saving initiatives.
• Ensure permits, insurance, bonding, and contractual obligations are met.
• Ensure reliable data collection, reporting, and analytics to inform leadership decisions.
• Implementation and utilization of project controls, field data platforms, and digital tools.
• Data accuracy, reporting timeliness, and insights‑driven decisions.
• Support accurate project budgeting, forecasting, and cash flow management in collaboration with the finance team.
• Project Management: Oversee project managers' planning, scheduling, budgeting, and resource allocation. Monitor progress and proactively address risks or delays to ensure on‑time and on‑budget completion.
• Team Development: Lead, mentor, and develop project managers and coordinators. Foster a culture of accountability, teamwork, and continuous improvement.
• Client Relations: Serve as a primary point of contact for key clients. Build and maintain strong client relationships, resolve issues promptly, and ensure client satisfaction.
• Business Development Support: Collaborate with the executive team to identify and pursue new business opportunities. Participate in bid preparation and proposal presentations.
• Safety & Compliance: Champion a safety‑first culture, ensuring all operations comply with health, safety, and environmental regulations. Implement and enforce company safety policies.
• Financial Oversight: Assist in preparing and managing operational budgets. Monitor costs, analyze variances, and implement cost‑control measures.
• Process Improvement: Identify and implement process improvements to enhance productivity, reduce waste, and streamline operations.
• Provide coaching, performance reviews, and professional development opportunities.
• Identify operational risks across projects and portfolios; implement mitigation plans and contingency measures.
• Proficiency with construction management software and data analytics (e.g., Procore, BIM, MS Project, Primavera).
• Project Delivery: Achieve 95%+ on‑time and on‑budget delivery of all construction projects.
• Operational Efficiency: Improve productivity metrics year‑over‑year (e.g., reduced downtime, increased resource utilization).
• Safety Performance: Maintain a zero lost‑time injury rate and ensure 100% compliance with safety audits.
• Client Satisfaction: Achieve a client satisfaction rating of 90% or higher on completed projects.
• Team Development: Reduce staff turnover and increase employee engagement scores through effective leadership and training initiatives.
• Cost Management: Meet or exceed budgeted profit margins and implement successful cost‑saving initiatives.
• Process Innovation: Implement at least two significant process improvements annually that contribute to operational excellence.

Qualifications and Experience

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or related field (Master’s preferred).
• Minimum of 10‑20 years’ experience in construction operations, with at least 3 years in a senior management role.
• Strong leadership, communication, and interpersonal skills.
• Proven track record of delivering complex construction projects successfully.
• Proficiency with construction management software and productivity tools.

Seniority level

Director

Employment type

Full‑time

Job function

Project Management

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