Customer Service ConsultantSales Rise Agency • Vaughan, ON, Canada

Customer Service Consultant

Sales Rise Agency • Vaughan, ON, Canada

4 days ago

Job type

Full-time

Job description

Job Description

We are seeking a Customer Service Consultant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities :

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

 Qualifications :

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

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Customer Service Consultant • Vaughan, ON, Canada

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