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Client Services Coordinator
Client Services CoordinatorSpectrum Health Care • Markham, Ontario, Canada
Client Services Coordinator

Client Services Coordinator

Spectrum Health Care • Markham, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description
  • Works collaboratively with community PSW and Nurses and assists with the scheduling and coordination of PSW and Nurse services
  • Liaises with clients staff and community partners
  • Acts as a problem solver for clients and responds to inquiries from HCCSS and employees
  • Reports client and staff concerns to Home Support Supervisor
  • Liaises with the HCCSS representatives regarding client care
  • Collects and entrees all pertinent client data into the computer system
  • Provides lists schedules and performs other administrative duties to support the personal support worker and Nurse program
  • Qualifications :

    • Minimum of 2 years working in an office setting
    • Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset)
    • High school diploma or equivalent
    • Excellent English written and verbal communication skills (Additional language skills considered an asset)
    • Proficient in Word Outlook and ability to learn proprietary software
    • Medical terminology knowledge an asset but not required
    • Additional Information :

      Spectrum Health Care is thrilled to be named one of Canadas Best Managed Companies. This award recognizes top companies across Canada for overall performance sustained growth strategy capabilities and innovation culture and commitment and leadership. Click here to learn more about this esteemed honour.

      We thank all applicants however only those individuals selected for interviews will be contacted.

      In accordance with the Accessibility for Ontarians with Disabilities Act 2005 upon request support will be provided for accommodations throughout the recruitment process.

      If you require accommodation because of disability through the recruitment process please contact Human Resources at () for assistance.

      Spectrum Health Care is committed to fostering cultivating and building a culture of diversity equity and inclusion within our organization. We strive to attract engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.

      Remote Work : No

      Employment Type : Full-time

      Key Skills

      Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

      Department / Functional Area : Administration

      Experience : years

      Vacancy : 1

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    Service Coordinator • Markham, Ontario, Canada

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