Strategist - Process

Truthfulness Fairness Value Loyalty

As one of Canada's largest insurance providers, Western has more than 220 locations across Canada. With over 2,100 team members, our actions are anchored in our Guiding Principles, Truthfulness, Fairness, Value, and Loyalty.

We take care to deliver the right insurance solution every time so our customers can live confidently.

Strategist - Process

Reporting to the Director, Process Excellence, this role will be responsible for Leading Process Excellence Initiatives map, stabilize and standardize the process and assist teams with identifying areas to reduce / remove waste and improve delivery.

Here is what a typical day looks like

• Researching and analyzing to support strategic initiatives and assist the business in identifying new solutions
• Planning and defining the scope and ensuring deliverables align within the overall context
• Working effectively with various stakeholders to gather requirements for initiatives
• Define processes via mapping and solving complex business problems from a user-centric and data-based approach
• Partnering with appropriate stakeholders, providing communications plans, describing format and frequency of communicating business analysis deliverables to and from key stakeholders
• Employing a variety of methods to solicit requirements from the business and end users
• Drafting clear, concise requirements documentation inclusive of business, initiative management, and delivery requirements
• Developing comprehensible and succinct testing / piloting strategies and gaining sign-off from the initiative sponsor(s) for all initiative testing
• Supporting Initiative Sponsors in the writing of charters to ensure alignment of business and project needs through risk identification, analysis, and strategies, including requirements prioritization, validation and identifying benefit / impacted KPI that are aligned to the Process Excellence’s strategic goals
• Participating in the lessons-learned process for the initiative and facilitate trainings

The value you bring

• University degree / diploma in related field or equivalent combination of education and experience
• 5+ years of Lean / Continuous Improvement, business analysis or project management experience
• Lean 6Sigma Green Belt designation is required
• Strong business acumen and attention to detail
• Excellent written and verbal communication skills
• Ability to problem solve and make decisions in an effective manner

Hours : 37.5 hours / week

Location : Remote within Canada

Requisition # : 81088

What if I don’t meet every requirement?

If you’re excited about the role but your experience doesn’t check every box we still encourage you to apply. You may be the right person for this role or we might have another that suits you even better!

At Western, we are dedicated to building a diverse, inclusive, and authentic workplace in the communities we work and live in If you have questions or require accommodation,

Health and Wellness

We take pride in providing programs that add value to our people’s lives after all, they are our greatest asset. Eligible employees receive a competitive compensation package consisting of 3 weeks’ vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits, including a health care spending account.

For over 20 years, supporting our local communities has been a part of everything we do it’s engrained in our culture though the