Account Manager (Customer Solutions & Enablement)

Overview

Responsibilities

What you'll be doing as our new Account Manager (Customer Solutions & Enablement) :

• You will be leveraging your prior experience and skills to collaborate with a cross-functional team to help clients meet business and program objectives by successful delivery of integrated, customized campaigns.
• You will be responsible for contributing to full campaign execution and program development contributing to the growth and development of the account.
• You will successfully lead briefing meetings with cross-functional teams and ensure all work is strategically planned, executed, and delivered flawlessly, on time, and on budget.
• You will develop and maintain trusted client relationships for all marketing campaign / program delivery
• You will support the Solutions Enablement Team with the development of creative briefs, marketing campaigns, communication strategies, and budget estimates as required
• You will develop and maintain current knowledge of client’s business, objectives, products, programs, brands, competitors, strategies, etc.
• You will ensure effective integration of cross-functional teams ranging from creative, strategy, and data to meet client requirements and drive efficiencies
• You will collaborate with the broader Solutions Enablement Team to understand the digital landscape and platform integration that complements marketing communication efforts
• You will oversee every element of the project throughout the entire project lifecycle
• You will proactively manage Client and Agency expectations, project scope, and risks
• You will be a leader on the Solutions Enablement Team to ensure a high level of client satisfaction
• You will manage the timely flow of information and documentation of all client-related activity

Qualifications

Experience that will help you succeed :

Benefits :