- Education : Secondary (high) school graduation certificate
- Experience : 1 year to less than 2 years
Tasks
- Train staff
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Answer clients' inquiries and provide information
Supervision
Working groups
Type of experience
Call centre
Area of specialization
- Project management
- Strategy
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
Workplace information
Remote work available
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Bonus
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
- Stocks / shares
Other benefits
- Other benefits
- Paid time off (volunteering or personal days)
- Work Term : Permanent
- Work Language : French
- Hours : 40 hours per week
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