Branch Director

Job Number : J0824-0096 Job Type : Regular City, Province, Country : Guelph, Ontario, Canada Job Category : Branch offices Number of Positions : 1

If you are a dynamic leader with a passion for the HVAC-R industry, providing industry leading customer service and a proven track record in managing teams and achieving results, we invite you to apply for the Branch Director position.

Join our passionate and driven team!

What you will accomplish with us :

• Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
• Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
• Maintain effective administrative management practices.
• Provide support to client services, including answering client calls and offering technical support to clients and employees.
• Take client orders and ensure timely fulfillment.
• Plan and participate in annual inventory activities.
• Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
• Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
• Maintain strong relationships with suppliers to ensure timely and efficient product availability.
• Develop and implement sales strategies to achieve objectives and increase revenue.
• Create a positive working climate that fosters sales efficiency and professional development of team members.
• Evaluate the needs of the team and make recommendations for necessary actions.
• Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
• Develop and maintain good business relations with internal and external stakeholders.
• Resolve technical problems related to products in a timely and effective manner.
• Perform all other related duties as assigned.

What You Bring to Our Team :

• 5 years experience or more in the HVAC-R industry (Heating, Ventilation, Air Conditioning & Refrigeration)
• Experience in a wholesale distribution environment
• Excellent leadership, motivation, and coaching skills with a focus on people and results.
• Good interpersonal relationships and ability to work as a team player.
• Strong analytical skills and ability to support convictions with sound reasoning.
• Excellent skills in planning, organization, and time management.
• Ability to make decisions and work independently.
• Strong sales abilities and persuasiveness to drive revenue growth.
• Ability to work under pressure and meet deadlines.
• Proactive initiative and resourcefulness to solve problems and seize opportunities.
• Efficient and results-oriented approach to tasks and responsibilities.
• Diplomacy and courtesy in dealing with diverse stakeholders.
• Proficiency in English and French (or willingness to learn) (frequent interactions in English with Master employees and suppliers based in our offices in Ontario, Western Canada and Maritimes, and interactions in French with suppliers and employees in our local offices in Montreal and Ottawa.

Competitive Benefits : In addition to a rewarding career within our team, we offer

• Medical and dental coverage from day one, along with short and long-term disability protection
• Contribution to a collective registered retirement savings plan upon starting your role.
• Wellness spending account
• An employee assistance program including psychological, financial, and legal support.
• Access to telemedicine from the beginning of your employment.
• Reimbursement of professional association membership fees.
• Early vacation program.

Master, for over 70 years

We lead in HVAC-R and have been recognized among Canada's best-managed companies since 2010. As the foremost private HVAC-R distributor in the nation, we have over 1,600 active employees across 55+ branches, 4 distribution centers, spanning from British Columbia to the Atlantic provinces, and 19 branches in the United States.

A Great Place To Work

At Master, we offer a dynamic, stimulating, and enjoyable environment. With a strong belief in healthy and open communication, we embrace a close approach with all our colleagues.

Teamwork is integral to our values, and it is through it that we achieve our greatest successes.