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Lab Patient Technician
Lab Patient TechnicianLifeLabs Medical Laboratory Services • Stratford, ON, CA
Lab Patient Technician

Lab Patient Technician

LifeLabs Medical Laboratory Services • Stratford, ON, CA
5 days ago
Job type
  • Full-time
Job description

Overview

LifeLabs is Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems. We enable patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are committed to empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are innovators, operating Canada's first commercial genetics lab and the country’s largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests flow through LifeLabs’ laboratories annually, and our team of more than 6,000 professionals works together to provide high quality testing and results Canadians can trust.

Our teams are at the heart of what we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our commitment to our core values of caring, agility, teamwork, and a customer-centered approach. LifeLabs prioritizes ongoing development of our diversity, equity, and inclusion (DEI) program to serve our diverse workforce and the communities we serve. These values guide our actions and define our team culture.

Role

As a Lab Patient Technician you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and you will see the difference you make in patients’ lives.

Responsibilities

  • Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
  • Perform phlebotomies, connect / disconnect holter monitors, and perform ECG tracings.
  • Perform special test collections, such as medical / legal drug screens, paternity tests, and clinical trials, and complete related documentation.
  • Maintain client relationships, including responding to inquiries and following up on requests.
  • Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
  • Prepare specimens for transportation and testing.

What You Will Bring To The Role

  • Graduate of an approved Laboratory Assistant program or equivalent are preferred.
  • Phlebotomy experience is an asset.
  • ECG training or experience is an asset.
  • Excellent communication skills.
  • Good computer skills with a minimum typing speed of 40 wpm.
  • Strong customer / patient service with the ability to relate to patients and clients even in stressful situations.
  • Strong empathy, flexibility, adaptability to change, and problem solving skills.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
  • Compensation and Benefits

    LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

    LifeLabs offers resources, opportunities, and a collaborative and supportive environment that enables our team members to thrive.

    In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program specific to the job position. Your package may include :

  • Employee group benefits : Competitive coverage for employees and their families to support overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
  • Retirement savings plan.
  • Vacation and wellness days.
  • Employee wellness and giving programs : Mental, physical and financial wellness programs, including Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
  • Professional development and membership reimbursement, access to preferred rates and discount programs (WorkPerks, Home and Auto Insurance, Costco Membership, etc.), and optional health-related benefits.
  • Accessibility and Vaccinations

    Accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process, in accordance with LifeLabs’ Accessibility Policy and applicable Accessibility Acts. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.

    Vaccinations are highly encouraged at LifeLabs. Vaccinations and / or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ask if this position requires vaccination or immunization screening.

    Ready to empower healthier Canadians? Apply today!

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    Lab Patient Technician • Stratford, ON, CA

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