Talent.com
Amazon Canada Fulfillment Services, ULC
Operations Manager, AMZL Operations ManagerAmazon Canada Fulfillment Services, ULC • Calgary, Alberta, CAN
Operations Manager, AMZL Operations Manager

Operations Manager, AMZL Operations Manager

Amazon Canada Fulfillment Services, ULC • Calgary, Alberta, CAN
30+ days ago
Job type
  • Full-time
Job description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

Key job responsibilities
Key Responsibilities and Job Elements:

-Support, mentor, and motivate your salaried and hourly workforce

-Lead large-scope projects with site and regional impact

-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance

-Manage safety, quality, productivity, and customer delivery promises

-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach

-Stand/walk for up to 12 hours during shifts

-Work in an environment where the noise level varies and can be loud

-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)

-Continuously climb and descend stairs (applies to sites with stairs)

BASIC QUALIFICATIONS

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of performance metrics, process improvement or lean techniques experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Create a job alert for this search

Operations Manager, AMZL Operations Manager • Calgary, Alberta, CAN

Similar jobs

Customer Operations Manager

IndigoCalgary, AB, CA
Full-time

The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results.They lead a team to master Indigo’s service model and to suggest and sell Indigo’s prod... Show more

 • Promoted

Terminal Manager (Multi-terminal Operations)

Steele's Transportation Groupairdrie, ab, ca
Full-time

Calgary & Edmonton terminals and is responsible for leading and managing all local operational functions, including dock operations, local driver performance, fleet maintenance coordination, and te... Show more

 • Promoted

Technical Project Manager in Data Center Operations

RM Staffing B.V.Calgary, AB, CA
Full-time

Take charge as a Technical Project Manager in Data Center Operations, focusing on client satisfaction through technical excellence.This role combines project oversight with direct client interactio... Show more

 • Promoted

Terminal Operations Manager at D&W Forwarders

D&W ForwardersAirdrie, AB, CA
Full-time

Lead terminal operations at D&W Forwarders Inc.Ensure optimal dispatch and fleet management while meeting customer service and productivity goals.As Terminal Manager, you will oversee day-to-day te... Show more

 • Promoted • New!

Operations Manager

cSPACE Projectsairdrie, ab, ca
Full-time

Operations Manager — cSPACE Projects.SPACE Projects is seeking an experienced.This is an upper-level management role within a small and entrepreneurial social-purpose organization.It is ideal for s... Show more

 • Promoted

Operations Manager for Customer Success

EvenUpCalgary, AB, CA
Full-time

Shape operational frameworks as an Operations Manager for Customer Success.Drive initiatives that optimize retention and expansion efforts in a hybrid or remote capacity.This critical role centers ... Show more

 • Promoted

Workers Compensation Operations Manager

Sedgwick Claims Management Services LtdCalgary, AB, CA
Full-time

Drive operational excellence in Workers Compensation with Sedgwick.Oversee team performance and ensure compliance with industry standards while managing claims and improving service delivery.As the... Show more

 • Promoted • New!

Fixed Operations Manager

Davis-Automotive-Group-1Okotoks, Town of Okotoks, CA
Full-time

Okotoks Nissan is seeking an operational leader to oversee our Service and Parts departments as a Fixed Operations Manager.Reporting to the General Manager, the Fixed Operations Manager will be acc... Show more

 • Promoted

Revenue Operations Manager

Krux Analytics Inc.Calgary, AB, CA
Full-time

We are seeking a strategic and hands-on Revenue Operations Manager to build and scale our revenue engine by aligning Sales, Marketing, and Customer Success through system-driven processes and opera... Show more

 • Promoted

Remote Operations & Data Solutions Leader

Dasro Consulting Inc.Calgary, AB, CA
Remote
Full-time

A consulting firm is looking for an Operations Manager with over 18 years of experience in delivering efficiency and scalable processes.The role requires expertise in coordinating business and IT p... Show more

 • Promoted

Revenue Operations Manager

Smart TechnologiesCalgary, AB, CA
Full-time

We are looking for a Revenue Operations Manager who is equal parts analyst, architect, and operator.This is not a reporting role; it is a revenue infrastructure role.You will own the processes and ... Show more

 • Promoted

Revenue Operations Manager

KruxanalyticsCalgary, AB, CA
Full-time

We are seeking a strategic and hands-on Revenue Operations Manager to build and scale our revenue engine by aligning Sales, Marketing, and Customer Success through system-driven processes and opera... Show more

 • Promoted

Remote IT Operations Manager at Aurora

Aurora Cannabis Inc.Calgary, AB, Canada
Remote
Full-time

Lead the IT Commercial Operations as a Manager with Aurora, working remotely from anywhere in Canada.You’ll manage production incidents and enhance operational support across global platforms.As an... Show more

 • Promoted • New!

Operations Manager

The BrickCalgary, AB, CA
Full-time

Do you believe in putting the customer first?.Are you a team player and do you have an incredible sense of leadership?.Are you motivated by achievement goals?.The Brick is actively seeking to expan... Show more

 • Promoted

Operations Manager

The Michael's CompaniesCalgary, AB, CA
Full-time +1

Operations Manager page is loaded## Operations Managerlocations: Calgary-145 East Hills Blvd SE Ste 50time type: Full timeposted on: Posted 30+ Days Agojob requisition id: R00304621Store - ... Show more

 • Promoted

Customer Service Operations Manager

PERI CanadaCalgary, AB, CA
Full-time

Effectively manage customer relations as a Customer Service Operations Manager.Lead a high-performing team to ensure outstanding customer care and operational excellence through training and mentor... Show more

 • Promoted

Geodyssey - Operations Manager

InternSGCalgary, AB, CA
Full-time

We are seeking a highly organized, proactive, and results-driven Remote Operations Manager to oversee and optimize the daily operations of our distributed team.In this role, you will be responsible... Show more

 • Promoted

Operations Director

TROIS Collectivecalgary, ab, ca
Full-time +1

We are trusted advisors and implementation partners helping clients navigate transformation through consulting, training, and technology enablement.Our team supports organizations in improving prod... Show more

 • Promoted

Warehouse Operations Manager - CCLS (Canada Cartage Logistics Solutions)

CCLS (Canada Cartage Logistics Solutions)airdrie, ab, ca
Full-time

Under the direction of the Director of Operations, the Warehouse Operations Manager is responsible for managing the day-to-day operations.This role is accountable for ensuring operational performan... Show more

 • Promoted

Consultant and Operations Manager

TeneoCalgary, AB, CA
Full-time

Teneo is the global CEO advisory firm.We partner with our clients globally to do great things for a better future.Drawing upon our global team and expansive network of senior advisors, we provide a... Show more