Revenue Operations Manager

Job Description

Job Description

Salary : $100-$130,000 / annually depending on experience

Revenue Operations Manager

WHO WE ARE

Tradable Bits is an award-winning tech company that helps sports, music and entertainment brands build better fan experiences. Based in Vancouver, Canada we work with industry leaders in the sports, music & entertainment space including teams from the NBA, NHL, NFL, MLB and more.

WHO YOU ARE

You have strong technical acumen with data analytics tools, the ability to identify areas of opportunity within the business and build innovative solutions to drive revenue. Your key areas of focus will be managing the end-to-end CRM system (Hubspot). You will work with the unique needs of each sales vertical and provide GTM (Go-to-Market) with relevant and rapid support and CRM-based insights.

THE ROLE

We are seeking a conscientious, detail-oriented individual to serve as the Revenue Operations Manager, supporting the Marketing, Sales, and Customer Support teams (Go-to-Market Team). The Revenue Operations Manager plays a critical role in the success of supporting our revenue teams and ensuring best-in-class services and insights related to our GTM processes.

WHAT YOULL DO :

• Own the end-to-end process of tracking sales funnel, including consistent and accurate forecasting process, and operational metrics and delivering regular insights to the business; define and deliver techniques to improve funnel performance
• Track, analyze and report, on a monthly basis, key metrics for go-to-market teams (GTM defined as marketing, sales and customer support departments)
• Act as the owner of HubSpot, responsible for its process design, governance, operational efficiency, data management and reporting
• Manage Deal Desk, including reviewing quotes, approving discounts and preparing sales agreements
• Enhance GTM performance by identifying inefficiencies and actioning improvements
• Maintain regular check-ins with the sales team and other contributors to monitor the progress of sales opportunities and identify any issues for internal review and problem-solving
• Perform ad hoc GTM analysis, manage quick turnaround request items, and identify potential workarounds to ensure customer satisfaction
• Support the sales and customer support team using Hubspot with process improvement, measurement, tracking and analytics relevant to their functional areas
• Identify and improve processes to enhance the productivity of the GTM teams
• Diligently monitor and ensure proposal turnaround times are met or exceeded and clearly communicate turnaround time expectations with the Sales team
• Work with the Sales, Marketing, Implementation, and Client Success teams to ensure responsibilities and handoffs in the end-to-end sales process

IMMEDIATE PRIORITIES

Within First 90 Days :

MUST HAVE SKILLS AND EXPERIENCE

WHY JOIN US

At Tradable Bits, youll have the opportunity to make a measurable impact on a growing company that powers fan engagement for some of the biggest names in sports and entertainment. Youll work alongside a collaborative, curious, and supportive team that values initiative, innovation, and continuous improvement. Wed love to hear from you if youre excited by solving complex challenges, optimizing systems, and helping revenue teams thrive.