Material Coordinator - Service Parts

Overview

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

This position reports to the Materials Manager, this position is responsible for the planning, coordinating, packaging, and shipping of all Service Parts, Interplant sales and dealer support. They create customer success by delivering the best experiences to their internal and external customers.

Responsibilities

• Follow prescribed safety standards, rules and regulations including those regarding the usage of PPE, Emergency Plans and EH&S Policy.
• To identify unsafe acts and unsafe conditions by completing observation cards.
• To maintain 5s by removing all tools, equipment, and parts not needed in the work area and for those that are needed to ensure they have a dedicated, labeled home and are in that dedicated home.
• To monitor for and alert their Team Leader or Supervisor of any abnormalities from the standards in their area. This includes abnormalities in standard processes, standard machine operation, product quality, and logistics management.
• Completes all CILR activities as required, identifies deficiencies and sources of contamination, including difficult access areas in the workstation, and provides suitable countermeasures to address these issues.
• To schedule service parts to meet customer orders and expectations.
• To review and schedule break down assist (BDA) and unit down orders.
• To maintain and update NAPO Open Order Book
• Schedule MPS sheets for Air Pack, Presswheels, Trips and Tire assemblies
• Schedule interplant sales (Goodfield Hubs / Brazil Fans / Helpouts)
• To review and approve material requests,
• To review setup and dealer shortage claims.
• To package and ship service parts, break down assist (BDA) and unit down orders, and inter plant orders.
• To request outsourcing of service parts we can no longer supply.
• Maintain relationship of NAPO's master part list with FCDMS service source codes
• Review / resolve NAPO rejected parts.
• To plan manufacturing orders from the master production schedule to meet shipping requirements, by means of capacity planning, the detailed planning and release of manufacturing work orders, and subcontract orders.
• Schedule, contact and expedite parts from internal work centers. Work with production supervisor to develop and implement contingency plans when vital and keep management informed of actions being taken.
• Perform lot sizing and load leveling solutions to achieve efficient and effective workflow, minimize material handling, and reduce total costs. When required to recommend subcontracting.
• Analyze and resolve critical planning issues to meet the production schedule, quality, inventory, cost, and delivery objectives.
• Close completed orders accurately and timely to reflect credible data, satisfy data collection requirements, measures, and performance reporting.
• Utilize information system tools to maintain part number data-element integrity within the plants planning information system databases.
• Analyze and correct, or facilitate the correction of, discrepancies, paperwork, or inventory problems to maintain parts flow and improve inventory accuracy.
• Collaborate closely with various departments to ensure timely execution of new product launches in parallel with current production.
• To contribute to the continuous improvement of safety, quality, and productivity by submitting one (1) Suggestion every two (2) months for a total of six (6) per year.

Experience Required

Preferred Qualifications

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including :

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