- Education :
- Expérience :
Education
Secondary (high) school graduation certificate
Work setting
Staff accommodation available
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
Transportation / travel information
Public transportation is available
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Government programs
Recognized employer
Experience
Will train
Other benefits
- Other benefits
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 40 hours per week
Front Desk Agent
Customer Service or Front Desk position in the Hospitality industry preferred. Handle any complaints and service recovery as needed with the supervision of Front Desk Manager. ...
front desk agent
Education: Secondary (high) school graduation certificate.Register arriving guests and assign rooms.Process group arrivals and departures.Take, cancel and change room reservations.Provide information on hotel facilities and services.Provide general information about points of interest in the area.Pr...
Front Desk Agent
Meet with the departing Front Desk Agent to review business status, follow up items and any guest related pending tasks. Promote positive guest relations to all individuals approaching the Front Desk. Document pertinent information in the Front Desk Pass-On. ...
cashier
No degree, certificate or diploma.Process money, cheques and credit/debit card payments.Tabulate total payment for goods or services required.Receive payment for goods or services.Wrap or place merchandise in bags.Work conditions and physical capabilities.Combination of sitting, standing, walking.He...
receptionist
Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Obtain and process information required to provide customer service.Operate switchboard or telephone system.Schedule and confirm appointments.M...
cashier
No degree, certificate or diploma.Stock shelves and clean counter area.Calculate foreign currency exchange.Monitor all entrances and exits, request proof of payment when necessary.Participate in promotional activities.Verify the age of customers when selling lottery tickets, alcohol or tobacco produ...
receptionist
Education: Secondary (high) school graduation certificate.Experience: Experience an asset.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Obtain and process information required to provide customer service.Operate switchboard or telephone...
receptionist
Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Maintain work records and logs.Perform clerical duties, such as filing and sorting and distributing mail.Answer telephone and relay telephone c...
receptionist
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public.Obtain and process information required to provide customer service.Operate switchboard or t...
front desk hotel manager
Develop and implement policies and procedures for daily operations.Enforce policies and procedures.Address customers' complaints or concerns.Assist clients/guests with special needs.Work conditions and physical capabilities.Heures de travail: 30 to 40 hours per week....