Talent.com
RQ00482 - Systems Testing/QA Specialist - Intermediate
RQ00482 - Systems Testing/QA Specialist - IntermediateMaarut Inc • East York, ON, Canada
No longer accepting applications
RQ00482 - Systems Testing / QA Specialist - Intermediate

RQ00482 - Systems Testing / QA Specialist - Intermediate

Maarut Inc • East York, ON, Canada
17 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Key Responsibilities

  • Design, execute, and maintain manual and automated test cases based on business and technical requirements.
  • Conduct functional, regression, integration, and user interface (UI) testing across Genesys Cloud CX and Verint platforms.
  • Support User Acceptance Testing (UAT) coordination and resolution of reported issues.
  • Work collaboratively with IOS, senior Test Analyst, Business Analysts, and vendors to support test planning and execution.
  • Investigate issues identified during testing or reported from production, analyze application logs, and escalate as needed.
  • Log and track defects using tools such as JIRA or Azure DevOps, ensuring accurate and timely issue resolution.
  • Contribute to reporting on test progress, defects, and risks, and support Operations Contact Centre management with documentation and updates.
  • Coordinate with IT teams to support setup of test environments and tools as needed
  • Identify areas for improvement in testing processes and recommend quality enhancements.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience in software testing, preferably within public sector or service-focused environments.
  • Familiarity with contact centre technologies; experience with Genesys Cloud CX, Verint WFM, or Verint QM is considered an asset.
  • Strong understanding of software testing methodologies, including functional, integration, regression, load testing, and UAT.
  • Proficiency in test management and defect tracking tools (e.g., Azure DevOps, JIRA, TestRail or equivalent).
  • Experience with automated testing tools is an asset.
  • Excellent analytical, documentation, and communication skills.
  • Ability to work independently and collaboratively in a cross-functional project environment.
  • Strong attention to detail and a commitment to delivering high-quality results.
  • Organizational Competencies Expected

  • Client Focus
  • Accountability and Ownership
  • Adaptability and Flexibility
  • Communication and Collaboration
  • Problem Solving and Judgment
  • Commitment to Quality and Continuous Improvement
  • Organizational Awareness
  • Requirements

    Must Haves :

  • 5+ years experience Designing, executing, and maintaining manual and automated test cases based on business and technical requirements.
  • 5+ years experience Conducting functional, regression, integration, and user interface (UI) testing across Genesys Cloud CX and Verint platforms
  • 5+ years experience Supporting User Acceptance Testing (UAT) coordination and resolution of reported issues.
  • 5+ years experience Working collaboratively with IOS, senior Test Analyst, Business Analysts, and vendors to support test planning and execution.
  • 5+ years Investigating issues identified during testing or reported from production, analyze application logs, and escalate as needed.
  • Create a job alert for this search

    Testingqa Specialist • East York, ON, Canada

    Similar jobs
    RQ09179 - Systems Testing / QA Specialist - Intermediate

    RQ09179 - Systems Testing / QA Specialist - Intermediate

    freelance.ca • Toronto, Canada
    Full-time
    Job Title : RQ09179 - Systems Testing / QA Specialist - Intermediate.Probable after the initial mandate.Solid experience with triaging defects, participating and leading triage meetings, and producing...Show more
    Last updated: 30+ days ago • Promoted
    Systems Testing QA Specialist 10131-1509

    Systems Testing QA Specialist 10131-1509

    Foilcon • Toronto, Ontario, Canada
    Full-time
    Quick Apply
    Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing. Plans and organizes testing efforts for large systems i...Show more
    Last updated: 5 days ago
    Senior QA Engineer

    Senior QA Engineer

    Finlink Group • Toronto, ON, Canada
    Full-time
    Are you the type of person who can’t help but notice every tiny detail, from typos to tech bugs, and feel a strong need to fix them? Do you get a thrill out of making sure things work.If so, ...Show more
    Last updated: 30+ days ago • Promoted
    QA Lead — Hybrid, End-to-End Testing & Strategy

    QA Lead — Hybrid, End-to-End Testing & Strategy

    Foresters Financial Services, Inc. • Toronto C6A, ON, Canada
    Remote
    Full-time
    A financial services company in Toronto seeks a Quality Assurance Lead to manage testing activities for project delivery. The successful candidate will have 3 to 5 years in quality assurance, with e...Show more
    Last updated: 14 days ago • Promoted
    QA Lead - End-to-End Testing & Delivery Expert

    QA Lead - End-to-End Testing & Delivery Expert

    Foresters Financial • Toronto C6A, ON, Canada
    Full-time
    A leading financial services organization in Toronto is seeking a Quality Assurance Lead.In this role, you will oversee project testing activities and ensure adherence to quality assurance best pra...Show more
    Last updated: 15 days ago • Promoted
    Systems Testing / QA Specialist - Senior

    Systems Testing / QA Specialist - Senior

    Connvertex Technologies Inc. • Toronto, ON, Canada
    Full-time
    Quick Apply
    NOTE Extension / Amendment Attestation : Extension(s) only allowed using unused days / funds left on contract.No additional funds will be added...Show more
    Last updated: 30+ days ago
    Senior QA Engineer

    Senior QA Engineer

    NearSource • Toronto, ON, Canada
    Full-time
    NearSource is looking for a QA Engineer to architect and execute automation solutions for a Fortune 500 product company.This role involves ensuring quality and performance across complex, distribut...Show more
    Last updated: 23 days ago • Promoted
    Test Development Engineer

    Test Development Engineer

    Actalent • Newmarket, ON, Canada
    Full-time
    The ideal candidate for the Test Development Engineering position thrives at the hardware / software boundary and is motivated by solving complex problems in a fast-paced environment.They are looking...Show more
    Last updated: 4 days ago • Promoted
    testing

    testing

    enterpost PROD 1 • Toronto Street, Toronto, ON, Canada
    Full-time
    Quick Apply
    Lorem ipsum dolor sit amet, consectetur adipiscing elit.Donec molestie, lorem et maximus porttitor, lorem est vehicula neque, non scelerisque sapien est eget urna. Etiam pharetra nulla mauris, eu pu...Show more
    Last updated: 30+ days ago
    Software Engineer In Test

    Software Engineer In Test

    Accommodations Plus International • Markham, ON, Canada
    Full-time
    Job Title : Software Engineer in Test .Location : Markham, Ontario .We are seeking a highly skilled Software Engineer in Test to join our dynamic Engineering team.This is a software de...Show more
    Last updated: 30+ days ago • Promoted
    QA Analyst

    QA Analyst

    Statflo • Toronto, ON, Canada
    Full-time
    Statflo provides a leading sales acceleration platform for retailers, currently deployed in thousands of locations across North America. Our proprietary platform enables an organization to directly ...Show more
    Last updated: 30+ days ago • Promoted
    RQ09564 - Systems Testing / QA Specialist - Senior

    RQ09564 - Systems Testing / QA Specialist - Senior

    freelance.ca • Toronto, Canada
    Full-time
    Probable after the initial mandate.Experience testing Oracle Siebel CRM application is a strong asset .Experience working on Siebel Test Automation is an asset . Experience testing Adobe AEM is an a...Show more
    Last updated: 30+ days ago • Promoted
    Systems Testing QA Specialist 0492-1917

    Systems Testing QA Specialist 0492-1917

    Foilcon • Toronto, Ontario, Canada
    Full-time
    Quick Apply
    Approximately 50% of Ontarians are eligible to participate in at least one of Ontario Health's (OH’s) organized cancer screening programs (breast, cervical and colorectal) that involve print / mail l...Show more
    Last updated: 1 day ago
    QA SDET - Backend Testing, AWS

    QA SDET - Backend Testing, AWS

    Astra North Infoteck Inc. • Toronto, ON, ca
    Full-time
    Quick Apply
    Role : QA SDET - Backend testing (API / AWS / Node.Collaborate closely with developers on.Familiarity with distributed systems and microservices testing patterns.Show more
    Last updated: 1 day ago
    High-Stakes Testing Manager

    High-Stakes Testing Manager

    ILSC Education Group • Toronto C6A, ON, Canada
    Remote
    Full-time
    High-Stakes Testing Manager, Toronto.Director of Language Testing, North America.The High-Stakes Testing Manager, Toronto is responsible for the effective administrationof IELTS, CELPIP, TEF and ot...Show more
    Last updated: 8 days ago • Promoted
    Test Manager

    Test Manager

    FNZ • Toronto C6A, ON, Canada
    Full-time
    We are seeking experienced and strategic Test Managers to lead and oversee testing workstreams (systems testing, systems integration testing, end to end testing, non-functional testing, regression ...Show more
    Last updated: 28 days ago • Promoted
    Senior Test / QA Consultants

    Senior Test / QA Consultants

    Yoush Consulting • Toronto C6A, ON, Canada
    Full-time
    Are you an independent IT Consultant or wish to become one? Are you looking to partner with an organization that presents you with consulting opportunities and supports you as a partner?.Testing an...Show more
    Last updated: 16 days ago • Promoted
    RQ09796 - Systems Testing / QA Specialist - Senior

    RQ09796 - Systems Testing / QA Specialist - Senior

    Maarut Inc • Toronto, ON, ca
    Full-time
    Quick Apply
    Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing. Plans and organizes testing efforts for large systems i...Show more
    Last updated: 1 day ago