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Treatment Coordinator
Treatment CoordinatorCanadian Dental Services Corporation • Hamilton, ON, CA
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Treatment Coordinator

Treatment Coordinator

Canadian Dental Services Corporation • Hamilton, ON, CA
10 days ago
Job type
  • Full-time
Job description

Overview

Join a Fun, Fast-Paced Team in the World of Orthodontics! Are you someone who thrives in a people-focused environment, enjoys creating memorable experiences for others, and has a knack for sales? Davis Orthodontics is growing, and we’re looking for a motivated, outgoing individual to join our dynamic team!

Responsibilities

  • Act as the first point of contact for new and existing patients—whether by phone, email, or in person.
  • Collect key information from new patient inquiries and guide them through the next steps.
  • Present treatment and financial options to patients with confidence and clarity.
  • Review contracts and payment plans with new patients and their families.
  • Coordinate insurance information and respond to coverage inquiries.
  • Handle payments and ensure all documentation is accurate and complete.
  • Conduct follow-up calls and assist with re-booking appointments.
  • Prepare letters for doctors and collect required signatures.
  • Support the front desk team as needed.
  • Other administrative or patient care duties as required.

Qualifications

  • Excellent communication and interpersonal skills—you love talking to people and making them feel at ease.
  • A natural flair for customer service and building relationships.
  • Sales experience is preferred—you’re confident presenting options and helping people make informed decisions.
  • Ability to stay organized and handle multiple tasks in a busy environment.
  • Positive, can‑do attitude and a collaborative mindset.
  • Dental Assistant Level II and NDAEB certification are assets but not required.
  • Hours & Pay

    Monday to Thursday from 7 : 50 AM - 5 PM with Monday at Queenston and Tuesday, Wednesday and Thursday at our Upper James location.

    Salary : $25 000 — $30 000.

    EEO Statement

    Davis Orthodontics is an equal‑opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please inform us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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    Treatment Coordinator • Hamilton, ON, CA

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