Work from Home – Seasonal Bilingual Tax Expert

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• Dans ce rôle, vous aiderez nos clients à remplir leurs déclarations de revenus en utilisant les produits Intuit TurboImpôt. En fournissant des conseils fiscaux et en examinant les déclarations de revenus personnelles des clients qui remplissent eux-mêmes leur déclaration de revenus, en préparant des déclarations de revenus complètes et en gérant les demandes de produits / logiciels, vous travaillerez à accélérer notre objectif de favoriser la prospérité dans le monde entier.

In this role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full service return preparation, and managing product / software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.

You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer in terms they will understand.

This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document your interactions to maintain accurate records.

As a Tax Expert, you have a minimum of 2+ years of paid professional tax preparation experience.

You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon successful onboarding.

You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.

You are passionate about helping clients navigate the complexities of taxation, and you’re committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes.

You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.

You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.

This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real-time guidance on a range of tax matters to English- and French-speaking clients from across Canada. This posting is for an existing vacancy.

Qualifications

Minimum of 2+ years of paid professional tax preparation experience.

Experience utilizing professional tax software to prepare and file complex personal tax returns.

Excellent proficiency in English and French.

Additional Qualifications

Experience preparing Business Tax (T2) Returns.

Experience preparing Quebec Tax (TP1) Returns.

Skills & Abilities

Tax Expertise – fundamental understanding of tax laws and concepts.

Effective Communication – written and verbal skills to provide quality service.

Complex Problem Solving – commitment to understand customer problems and solve or escalated appropriately.

Research / Resourcefulness – curiosity and interest in continuous learning.

Technical Acumen – interest in learning the tools needed and basic troubleshooting ability.

Compensation

Intuit offre un programme de rémunération concurrentiel basé sur une approche de récompense liée à la performance. La fourchette salariale de base prévue pour ce poste est de 24,50 $ / heure à 33,50 $ / heure dans les provinces (PEI, BC, Nova Scotia). Ce poste est admissible à une prime en argent, des récompenses en actions ainsi qu’à des avantages sociaux. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location.

Location

Dollard-des-Ormeaux, Quebec, Canada

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