Consumer Service Technician, Bell Aliant

Req Id : 414776

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell's network for our residential and business customers.

Consumer Service Technician, Bell Aliant

Consumer Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers.

May perform installation, maintenance, repair and coin collection of payphone services.

Education Requirements :

A High School Graduation Certificate combined with one (1) year of completed post secondary education at a recognized learning institution in good academic standing.

A High School Graduation Certificate combined with one (1) year of continuous related field work experience as a technician in a communications technology firm / department.

Ability Requirements of the Position

Physical :

• Climb poles on a daily basis (using ladders, spurs and other tools)
• Ability to distinguish colours
• Able to lift up to 70 lbs
• Work effectively aloft
• Ability to maneuver and climb ladders extending up to 28 ft. high that supports a max weight of 375 lbs

Skills / Knowledge :

• Communication skills - verbal and written
• Computer skills - Email : Outlook, Intranet / Internet, Microsoft Excel, Microsoft Word
• Customer service skills
• Dealing with ambiguity
• Problem Solving Skills

Other

• Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the job
• Flying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirement
• Travel using various modes of transportation in all kinds of weather
• Hold a valid, in good standing, regular driver's license (Class 5)
• Flexible to work 40 hours per week including days, evenings, weekends and holidays

Preferred Qualifications

• A passion for customer service
• High manual dexterity, able to work with variety of hand tools
• Having a strong interest in technology
• Experience in sales or customer service
• Agility and ability to adapt in a changing environment

To facilitate the process, please attach your transcripts and diplomas to your application.

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

Position Type : Union

Job Status : Regular - Full Time

Job Location : Canada : New Brunswick : St. George

Work Arrangement : Full-time in office (meaning that you will be required to perform your work on-site)