Junior IT Support Coordinator

Job Description

Job Description

Salary : $50,000 $65,000

About Us

Allen Leigh is a human capital firm recruiting on behalf of our Client for a Junior IT Support Coordinator to support their growing team. This role plays an important part in ensuring employees have the technology, tools, and hands-on IT support needed to deliver on the business unique products and services.

Position Overview

We are seeking a highly organized and proactive Junior IT Support Coordinator to join their team. In this role, you will provide essential technical support and communication infrastructure assistance across the organization. You will be the first point of contact for day-to-day technical support, IT related requests, and issues to employees across the organization. You will support the setup, maintenance, and troubleshooting of hardware, software, and connectivity tools, ensuring teams have reliable technology to do their work effectively.

Key Responsibilities

IT Services and End-User Support

• Provide front-line technical support to employees, responding to hardware, software, and connectivity issues in a timely and professional manner.
• Troubleshoot and resolve issues related to laptops, desktops, peripherals, printers, mobile devices, and network connectivity.
• Act as a service-oriented partner to operational teams, ensuring technology supports the work being done in the field and office.

Network, Security, and Systems Support

Training and User Enablement

Vendor and Managed Service Coordination

Qualifications

This posting is for a current vacancy. Our hiring process does not involve the use of artificial intelligence to screen, assess, or select applicants.