Product Manager, Mobile

About Helcim

Helcim was founded with a mission at heart : to be the world’s most loved payment system. We believe that by offering small businesses in North America a decidedly human payment solution where it is easier to sign up and use while being transparent and affordable, we can empower them to grow and prosper. Simply put, helping small businesses thrive is at the very core of our business model, and we think that’s a great way to do business.

From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

The Position

At Helcim, we believe in building better payments, and that means creating seamless, delightful mobile experiences that empower businesses. As a Product Manager on our Mobile team, you will be a key driver in shaping the roadmap for our mobile applications and Android-based payment hardware. You will own the product lifecycle for our mobile Point‑of‑Sale (POS) apps across iOS, Android and physical payment devices ensuring a seamless integration between software and hardware. This role requires an excellent understanding of mobile technologies, a strong ability to translate user needs into detailed features, and a proven ability to deliver impactful mobile solutions through effective roadmap and backlog management.

Roadmap & Backlog Management

• Own and champion the product roadmap for our mobile applications, aligning it with Helcim’s goals and objectives.
• Translate user needs and business requirements into a prioritized backlog of features and enhancements.
• Manage the product backlog, ensuring it is constantly refined, updated, and reflects the current priorities of the mobile team.
• Collaborate with engineering, design, and other cross‑functional teams to estimate, plan, and deliver on the roadmap.
• Ensure timely delivery and continuous improvement of our mobile applications through effective roadmap execution.
• Stay abreast of industry best practices and emerging technologies in the mobile space, proactively identifying opportunities to incorporate them into the roadmap.

Execution & Optimization

Collaboration & Communication

A Successful Candidate Looks Like

Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long‑term success. Diversity brings more experience, viewpoints, knowledge and insight about our future. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

Key Competencies

Helcim Culture

Being builders : We build things ourselves and we build them well. We use technology and our creativity to overcome challenges that would seem beyond the capability of a company our size. We improve what is already there, invent our way out of problems and we never stop dreaming of better.

Choosing the harder path : We believe that the right decisions are usually the harder ones, so we embrace the challenge and endure when others quit. We choose what is difficult because it is more rewarding in the long‑term, and makes us resilient, so that we not only survive but thrive.

Creating trust : We earn trust by striving to be our best selves every day and by lifting those around us. We recognize that trust is hard to earn, easy to lose and is tested continuously over time, so we make trust our way of life.

Contributing to a company of many : We are stronger because of our collective passion, diversity, and fellowship. We believe only great teams can accomplish great things, and we ask the very best of each other. Together we create our own future.

Working at Helcim

Joining Helcim means joining a fast‑growing company where we have found that coming together makes us a strong company. We have a drive to achieve big things which creates amazing opportunities for everyone willing to work hard and contribute to that growth – opportunities for faster career growth, for more learning, more impact, and accelerated experience – all while surrounding yourself with incredible people working on interesting problems and delivering great results.

Here are some of the reasons we attract such great people :

The Way of the Helcim : At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more about Helcim’s unique culture and environment in our culture book.

Benefits

Health and dental benefits : Through our Group Benefits, you’ll get access to dental benefits, extended healthcare benefits for drugs, vision, paramedical coverage (e.g. massage therapists, dieticians, mental health professionals), counseling, health service navigation, life insurance, critical illness and disability insurance, and more. All of these benefits come into effect on Day 1 of employment!

Dedicated Health Spending Account (“HSA”) : An additional budget available for you to spend on health‑related expenses (e.g. eyeglasses, therapy).

Maternity and Parental Leave : To help launch our team members into this phase of family life we have some additional benefits in place including salary top‑up for the birthing parents and a bonding break for non‑birthing parents.

Stock Options : Stock options enable our team to purchase Helcim shares at a future date at a specified price. Every team member, not just people leaders and executives, receive equity (aka ownership in the company).

Vacation Time : All team members get paid vacation time and a company break in December so they can recharge when they need it.

Flexible work location : Work and life happens at different times and places. This is why our team enjoys the flexibility of hybrid work and flexibility around hours of work, so we can all do our best work. Our hybrid work schedule offers flexibility to work from home on Tuesdays and Thursdays. Furthermore, our core hours give team members flexibility to manage other parts of their lives.

Training : Helcim will cover 50% of the applicable training costs of up to $500 per year.

Logistics

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