Client Care Specialist Eagle Hill Animal Hospital

Welcome were thrilled you are considering joining the highly skilled team at Eagle Hill Animal Hospital

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Eagle Hill Animal Hospital () is located in Mission BC. We are committed to the highest standards of patient care providing medicine and surgery in a unique collaborative environment of compassionate and friendly professionals. Our team values work/life balance offering flexible schedules and a vibrant work environment.

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls book appointments take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks including mail (receiving sorting distributing posting) drafting memos and other correspondence completing reports and other ad-hoc document requests. Candidates with high emotional intelligence emotional resilience and conflict skills who have 2 years experience in the veterinary field will be considered assets for this position.

Why Join VetCare

A Supportive Collaborative Environment: Work alongside experienced RVTs veterinary assistants and client care staff who value communication respect and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether youre seeking full-time or a part-time schedule well work with you to find the right fit.

Professional Growth: Access to a continuing education platform to develop your veterinary skills.

What The Role Can Offer

• Competitive Base Salary
• Medical & Dental Insurance
• Comprehensive benefits include: medical dental & life insurance
• Flexible Schedule
• Vacation & Paid Time Off

Pay Rate: $19.50 - $24.00

The VetCare Community Benefits

• A 24/7 Employee Assistance Program which includes mental health relationship financial and nutritional support for all team members.
• A community wide social platform
• Recognition programs
• Access to our veterinary learning platform

About VetCare

VetCare () is proudly Canadian with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community offering mentorship operations support and recruitment efforts to keep care strong. With this collaborative approach we aim to foster better outcomes for pets and the people who love them.