Talent.com
Order Management/Quotation Specialist - Industrial/Manufacturing
Order Management/Quotation Specialist - Industrial/ManufacturingJohn Crane • Hamilton, ON, CA
Order Management / Quotation Specialist - Industrial / Manufacturing

Order Management / Quotation Specialist - Industrial / Manufacturing

John Crane • Hamilton, ON, CA
8 days ago
Job type
  • Full-time
Job description

Order Management / Quotation Specialist - Industrial / Manufacturing

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by John Crane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00 / yr - $75,000.00 / yr

Company Description

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.

John Crane is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets : energy, security & defense, space & aerospace, and general industrial. Listed on the London Stock Exchange, Smiths employs approximately 16,000 colleagues in over 50 countries.

Job Description

SUMMARY OF ESSENTIAL FUNCTIONS :

  • To assist John Crane Canada customers with all aspects of purchases and repairs of Mechanical Seals.

SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :

  • Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
  • Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
  • Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
  • Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
  • Identifies returned materials and assists walk-in customers as required.
  • Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
  • Performs other duties as required.
  • Qualifications

    Education / Training : Mechanical Technologist / Technician College Diploma preferred

    Experience : 2 years of customer service related experience in a manufacturing setting

    Knowledge / Skills :

  • Ability to read detailed drawings and utilize measuring instruments
  • Must have effective written and verbal communication skills
  • ERP and CRM experience is a Plus
  • Additional Information

    With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

    Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths across our network.

    Seniority level

    Associate

    Employment type

    Full-time

    Job function

    Manufacturing, Administrative, and Customer Service

    Industries

    Industrial Machinery Manufacturing

    Hamilton, Ontario, Canada

    #J-18808-Ljbffr

    Create a job alert for this search

    Order Specialist • Hamilton, ON, CA

    Similar jobs
    Manager, Continuous Improvement - Logistics

    Manager, Continuous Improvement - Logistics

    Bimbo Canada • Mount Hope, ON, Canada
    Full-time
    As part of the largest baking company in the world, Bimbo Canada is a leading producer and distributor of packaged fresh bread, bakery products and snacks. We produce and distribute more than 1,000 ...Show more
    Last updated: 30+ days ago • Promoted
    Program Test Manager

    Program Test Manager

    Teacup Tech Systems • hamilton, on, ca
    Permanent
    Reporting to the Team Lead for Enterprise Quality Assurance, the Program Test Manager is responsible for managing the testing and delivery of a multi-year program of complex projects, as well as me...Show more
    Last updated: 6 days ago • Promoted
    Quality Improvement Lead & Staff Development Coordinator

    Quality Improvement Lead & Staff Development Coordinator

    Arbour Creek Care Centre • Hamilton, ON, Canada
    Full-time
    How do you bring kindness to others every day?”.Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy.We are committed t...Show more
    Last updated: 30+ days ago • Promoted
    Quality Control Technician

    Quality Control Technician

    freelance.ca • Dundas, Canada
    Full-time
    Thanks to our teams' energy, commitment and ideas, we are reinventing how the world builds to make Canada greener and smarter for all. Lafarge, Canada’s leading supplier of construction materials ha...Show more
    Last updated: 30+ days ago • Promoted
    Manufacturing Engineer

    Manufacturing Engineer

    Communications and Power Ind. Canada Inc • Georgetown, ON, Canada
    Full-time
    SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY!.With a history spanning more than seven decades, Communications & Power Industries’ thousands of products have impacted people’s...Show more
    Last updated: 30+ days ago • Promoted
    Sales and Benefits Specialist - WFH (69k+ per year)

    Sales and Benefits Specialist - WFH (69k+ per year)

    HMG Careers • Milton, Ontario
    Remote
    Full-time
    Quick Apply
    This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more
    Last updated: 4 days ago • Promoted
    Work From Home - Sales Representative - 60k / Year

    Work From Home - Sales Representative - 60k / Year

    Spade Recruiting • Caledonia, Ontario
    Remote
    Full-time
    Quick Apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more
    Last updated: 30+ days ago • Promoted
    Field Service Manager

    Field Service Manager

    Purity Gas Inc. • Ancaster, Ontario, Canada, L9G 0H7
    Full-time
    Purity Gas is a rapidly scaling Canadian engineering, manufacturing and integration company specializing in turnkey enterprise-scale onsite nitrogen generation systems, including our flagship NITRO...Show more
    Last updated: 12 days ago
    Customer Experience Specialist (Permanent)

    Customer Experience Specialist (Permanent)

    BRC Group Inc. • Georgetown, ON, CA
    Full-time +1
    Quick Apply
    The Customer Experience Specialist is responsible for managing all stages of the order lifecycle from start to finish.The ideal candidate is detail-oriented, highly organized, and skilled in custom...Show more
    Last updated: 13 days ago
    Furniture Delivery Specialist

    Furniture Delivery Specialist

    Kelly's Home Furniture • hamilton, on, ca
    Full-time
    Established Retail Furniture store who prides themselves on exceptional customer service and a personalized and welcoming shopping experience. This is a full-time position for a Furniture Delivery S...Show more
    Last updated: 1 day ago • Promoted
    Training and Development Specialist - QM Environmental

    Training and Development Specialist - QM Environmental

    QM Environmental • hamilton, on, ca
    Full-time
    Emergency Response Trainer and Development Specialist!.This hybrid role brings together strategic business development responsibilities with hands-on delivery of our industry-leading Training Servi...Show more
    Last updated: 2 days ago • Promoted
    Manager / Senior Manager F P & A

    Manager / Senior Manager F P & A

    Vaco by Highspring • Halton Hills, ON, CA
    Temporary
    Our client is hiring a Manager F P & A for a 3-month contract.Partner with business leaders to provide financial insights, recommendations, and decision support. Lead budgeting, forecasting, and lon...Show more
    Last updated: 3 days ago • Promoted
    test prod prod edited

    test prod prod edited

    Test Account • Minnock Street, Caledon, ON, Canada
    Full-time
    Create your job postingTarget the right candidates.Job postings that include salary and detailed information get more applies. Create your job postingTarget the right candidates.Job postings that in...Show more
    Last updated: 30+ days ago • Promoted
    DeFi Operations Specialist

    DeFi Operations Specialist

    ICP HUB Germany - DeArk • hamilton, on, ca
    Full-time
    Comprehensive health insurance (medical, dental, vision).Professional development budget (courses, certifications, conferences). DeArk is a gateway to the Internet Computer Protocol (ICP) ecosystem....Show more
    Last updated: 2 days ago • Promoted
    Area Manager of Operations

    Area Manager of Operations

    Driven Brands Canada • Hamilton, ON, Canada
    Full-time
    Title Area Manager of Operations Reports To Zone Director Summary The Area Manager of Operations will be responsible for the directing the improvement of operational performance through...Show more
    Last updated: 30+ days ago • Promoted
    Collision Center Manager

    Collision Center Manager

    CSN Collision • Hamilton, ON, Canada
    Full-time
    CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition.Sin...Show more
    Last updated: 30+ days ago • Promoted
    Materials Manager - Rigid Plastic Packaging - hamilton

    Materials Manager - Rigid Plastic Packaging - hamilton

    George Thomas • hamilton, on, ca
    Full-time
    Play a vital role in aligning materials management with business success in a fast-paced, collaborative manufacturing environment. George Thomas has partnered with a leading rigid plastic packaging ...Show more
    Last updated: 10 days ago • Promoted
    Manufacturing & Supply Chain Professional (Mid-Senior Level)

    Manufacturing & Supply Chain Professional (Mid-Senior Level)

    Hire Resolve.com • Hamilton, ON, CA
    Full-time
    Quick Apply
    Hire Resolve is assisting manufacturing and supply chain.Manufacturing & Supply Chain Professionals.These roles are designed for mid- to senior-level professionals with a strong background acro...Show more
    Last updated: 13 days ago