Unit Secretary (CUPE) NICU (10547)

Overview

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Position summary

The Unit Secretary is a valuable member of the NICU and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration. Although the primary location is the NICU you will be an integral part of a team of Unit Secretaries and therefore will be trained to work in all areas of the Childbirth and Children’s Program. 48_Talent Acquisition Created with Sketch.

Who you are

You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage. You are a patient and/or client centered individual who performs at an exemplary standard. You are a team player with excellent communication, critical thinking and prioritization skills. 48_Scheduling Created with Sketch.

Schedule

The successful candidate will work evenings/days and weekends. Please note, schedules may change based on departmental needs. 48_Budget Created with Sketch.

Compensation

BAND CUP03: $ - $ per hour

Responsibilities

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Administration

The clerical aspect of the role includes: patient registration, filing, recording, organizing and entering physician orders into the computer, photocopying, faxing documents, arranging patient transfers, reordering supplies as needed. 48_Communication Created with Sketch.

Communication

The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and giving information related to patient care as authorized by a Registered Nurse. This wole will also support payroll and timekeeping.

Requirements

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Qualifications

Previous hospital unit secretary experience. Experience in a Maternal/Child Unit is required. Sound knowledge of medical terminology. Proficient computer and typing skills. 48_Creative Created with Sketch.

Initiative

Demonstrated good attendance and performance record with the ability to maintain this same standard. Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital-related policies, health and safety legislation and best practices and completing relevant mandatory education as required. 48_Assessment Created with Sketch.

Skills

Strong customer service, interpersonal and written and verbal communication skills. Ability to prioritize and manage multiple demands in a fast-paced environment. Strong critical thinking, problem solving and decision-making skills with a high attention to detail. Excellent organizational skills. Demonstrated ability to work effectively within an interprofessional team as well as independently.