Network Support Analyst Student Co-op

Job Description

Job Description

Smartrend Manufacturing Group (SMG) Inc. is one of Manitoba's fastest-growing companies, committed to increasing safety in the school bus industry and reducing emissions in the electric vehicle charging sector through our diverse divisions. We design and develop exciting, patented, and innovative technologies that make a real and lasting impact across multiple industries.

At the heart of our success are the values that guide everything we do :

• People our team is what makes us special
• Passion from our hearts and minds, demonstrated through our actions
• Priority we put the customer first, every day, in everything we do
• Partnership with each other, our customers, and our suppliers

We provide a supportive environment where hard work, passions, and goals are recognized. Innovation and collaboration are at the heart of what we do. Share your drive and aspirations with us, and we'll ensure that your coop experience opens doors to new opportunities and growth.

THE POSITION

The Network Support Analyst Co-op Student will assist with the monitoring, maintenance, and troubleshooting of computer networks to ensure reliable connectivity and performance. In this role, the analyst supports day-to-day network operations by responding to user issues, documenting incidents, performing basic configuration tasks, and helping maintain network security and uptime under the guidance of senior staff. You will be first-line technical support to users by diagnosing and resolving common hardware, software, and access-related issues. In this role, the analyst assists with password resets, application support, device setup, and basic troubleshooting while accurately documenting and escalating more complex problems when needed. Working alongside the IT team, you will gain practical experience in hardware support, networking, and end-user troubleshooting in a real-world environment.

HOW YOU WILL BE MAKING AN IMPACT

WHAT SUCCESS LOOKS LIKE

WHAT SKILLS AND EXPERIENCE YOU REQUIRE

We would like to thank all appl icants who apply, however, only those selected for an interview will be contacted.