Restaurant Server

Job Description

Job Description

Describes all menu items; methods of preparation and prices as needed.

Ø Accommodates any special requests that the kitchen is able to deliver for the guest.

Ø Upsells established menu items or specials to maximize food and beverage revenues.

Ø Serves menu items to guests in a prompt and courteous manner and according to established service standards.

Ø Performs pre- and post-shift side work; stock service station, makes coffee, etc.

Ø Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.

Ø May assist Greeter / Cashier with greeting and seating guests; may assist bus person with clearing table and filling glasses.

Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Ø Provides a professional image at all times through appearance and dress.

Ø Follows company policies and procedures.

Note : Other duties as assigned by supervisor or management

Health and Safety :

Ø Follow hotel safe work procedures and policy, including the use of personal protective equipment.

Ø Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour.

Ø Report all injuries or illnesses to a supervisor or manager immediately.

Ø Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.