Client Solutions Manager - Gallagher Skippers' Plan

Overview

Gallagher Skippers' Plan is a specialized division of Gallagher with a long history of providing marine (pleasure craft) insurance in Canada. Gallagher's Skippers' Plan team is looking for a Client Solutions Manager (licensed insurance broker/agent) who will be working directly with clients in delivering the world-class customer service Gallagher is so well known for. Whether that means guiding new clients with purchasing a policy or through their policy renewal cycle, handling policy changes, or resolving billing issues, you will get the opportunity to work through it all! Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. How you'll make an impact Supporting a designated portfolio of clientele, playing a meaningful role in business retention and building upon customer relationships Grow Gallagher Skippers’ Plan Portfolio through new business acquisition activities Represent Gallagher Skippers’ Plan at Shows and Events Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client Identify upselling and cross-selling opportunities, driving the creation of quality leads Consistently acting to upgrade insurance market knowledge, looking out for new products and policy changes About you Minimum of two years’ experience in personal lines insurance Pleasure Craft Marine experience an asset licensed (Nationally licensed or ability of becoming nationally licensed) University Degree or College Diploma, CAIB and/or CIP designation an asset Comprehensive and effective verbal/written communication skills Strong written & verbal communication skills Knowledge of EPIC an asset #LI-SS1 #LI-Hybrid Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include: Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus program